Norfolk Southern Management Trainee Interview Questions | Glassdoor

Norfolk Southern Management Trainee Interview Questions

Updated Mar 29, 2017
40 Interview Reviews

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Helpful (2)  

Management Trainee Interview

Anonymous Employee in Atlanta, GA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3+ months. I interviewed at Norfolk Southern (Atlanta, GA) in March 2017.

Interview

Applied online. Had to complete an online assessment. Had a very brief phone interview. Was invited to an onsite interview. Completed a virtual career day. Flew to Atlanta for interview which consisted of employee panel first night and two interviews the next day, each with a department member and HR rep.

Interview Questions

Other Interview Reviews for Norfolk Southern

  1. Helpful (1)  

    Management Trainee Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 6+ weeks. I interviewed at Norfolk Southern (Knoxville, TN).

    Interview

    The interview was held on campus from a college recruiting event. It lasted around 20 minutes. Two people asked questions, with one leading and the other one taking notes. Both employees of the company allowed the process to be very laid back and comfortable (unlike others). After this I waited almost two months to hear back, but I GOT THE JOB!

    Interview Questions

    • Are you willing to relocate   1 Answer

  2. Helpful (11)  

    Management Trainee Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Norfolk Southern (Atlanta, GA).

    Interview

    You take a leadership assessment test, then if you pass you move on to the first of two rounds of interviews. The last interview is with a panel of managers, just be yourself!

    Interview Questions

    • How would you deal with two employees that had a disruptive argument during work?   Answer Question

  3. Helpful (1)  

    Management Trainee Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3+ months. I interviewed at Norfolk Southern (Atlanta, GA) in April 2016.

    Interview

    Interview was behavioral based questions. They want to see that you are willing to work hard and open to relocation. For transportation they try to scare you about the hours and relocation. All of it is true. You will work 12 hour days and lots of overnight shifts. The interview is easy but think about what you are signing up for. Is the money really worth it?

    Interview Questions

    • Describe a time when you and an employee had a disagreement and how did you handle it?   Answer Question

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  5. Helpful (3)  

    Management Trainee Interview

    Anonymous Interview Candidate in Norfolk, VA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Norfolk Southern (Norfolk, VA).

    Interview

    Different job than campus recruiter described. Was a complete waste of time. Would not recommend. Will not tell you what position or where you will be placed in after the year long training process.

    Interview Questions

    Reasons for Declining

    Above stated reasons


  6. Helpful (1)  

    Management Trainee Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Norfolk Southern (Atlanta, GA) in November 2015.

    Interview

    Norfolk Southern is a very proud company built on a sense of family. The management trainee position is a tough position to be hired for but the application process is exciting. It starts with a one-on-one interview usually at your university, then a flight to Atlanta for a second interview plus a mixer with the employees. The company knows more about you than you think, just remain honest. Do your research.

    Interview Questions

    • What type of leader are you?   1 Answer
    • Would you have any problem being in charge of people twice your age?   1 Answer

  7. Helpful (4)  

    Management Trainee Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Norfolk Southern (Atlanta, GA) in October 2015.

    Interview

    Applied on their website. The first step in the interview process was a 30-minute long phone interview, where they asked me general questions you'd expect from any interview: What are your interests, strengths, weaknesses, etc. They asked a lot of questions about leadership experience as well.

    After a few days they invited me to an online seminar, which included general information about the company and why I should want to work for them. It was all online and with 30 or so other people, so it didn't really require any participation from me.

    Next, they flew me down to Atlanta for an in-person interview. On the first day they held a brief orientation-type seminar where we asked questions to people who were in/helped run the training program, and socialized a bit with them afterwards. The next day was the actual interview, which was actually 2 short-ish interviews. The first was with the Engineers in charge of the training program, and the next was with HR people also involved in the training program. They asked the same questions in both interviews, and they were still more generic interview questions about past experiences, interests, etc.

    Interview Questions

    • Tell us about an obstacle you, as a leader, overcame in the past.   Answer Question

  8. Helpful (1)  

    Management Trainee Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 days. I interviewed at Norfolk Southern (Atlanta, GA) in October 2015.

    Interview

    It was 2 separate interviews and they were good. Asked a lot of behavioral questions and things of that nature. Other candidates there, also were asked the same amounts of questions

    Interview Questions

    • What makes you qualified for this position?   1 Answer

  9.  

    Management Trainee Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Norfolk Southern (Atlanta, GA) in October 2015.

    Interview

    After a brief phone interview where they only asked if I was committed to the schedule and I knew what I was getting into I was flown to Atlanta for the "second" and "third" interview which took most of a day

    Interview Questions


  10. Helpful (18)  

    Management Trainee Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Norfolk Southern (Atlanta, GA) in July 2015.

    Interview

    I applied online through NS's website and had an employee referral. About a week after I applied I was contacted by an HR representative to schedule a phone interview. During the phone interview they asked me basic questions about my resume (high school and college), nothing too in depth. About a week or so after the phone interview I was contacted for an in-person interview in Norfolk, VA. They flew me in, paid for my flight and hotel. The evening before the interview we were taken to dinner with 2 HR reps and the other (3) candidates. This was a time for us to get to know one another and ask any questions we had about the position/department/company/industry. Our actual interviews were the next morning at the NS corporate offices. The interviewees were very nice! It was two panel interviews, a half hour each. A few days after the in-person interview I was contacted by an HR rep who told me that they would like to fly me to Atlanta to interview for a different position with a different department, but that I was still being considered for the other job. I accepted this interview and the process was the same as the initial interview that I had in Norfolk. Overall, I had a very positive experience with NS. Their management trainee positions are extremely competitive. They are looking for the best of the best and for candidates who want to grow with the company. NS is a wonderful company with a lot to offer their employees (upward advancement, benefits, etc). I was not offered the first position I applied for, but I was offered (and accepted) the position in Atlanta! Do a lot of research on the company and tie your answers back to company values/facts. They want to make sure you are as invested in them as they are in you. The interview questions were somewhat tricky and required a lot of preparation. I prepared extensively for this interview through researching the company and reading interview reviews online.

    Interview Questions

    • How would you approach an employee who isn't performing like they should be?   Answer Question
    • What would you need to know in order to give a customer a quote for transporting a material from location A to location B?   Answer Question
    • Tell me about a time you analyzed data (using Excel - pivot tables).   Answer Question
    • When was a time you had to settle a conflict?   Answer Question
    • Do you have any customer service experience? When was a time you had to deal with a difficult customer?   Answer Question

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