North American Bancard User Experience/Information Architect Interview Questions | Glassdoor

North American Bancard User Experience/Information Architect Interview Questions

1 Interview Review

Experience

Experience
0%
0%
100%

Getting an Interview

Getting an Interview
100%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

1 Candidate Interview Review Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

Helpful (2)  

User Experience/Information Architect Interview

Anonymous Employee in Troy, MI
Accepted Offer
Negative Experience
Easy Interview

Application

I applied through a recruiter. The process took 5 days. I interviewed at North American Bancard (Troy, MI) in September 2013.

Interview

Interview was relatively brief and to the point. They spoke a good game, but I later learned they had no idea what UX really is. The environment is wide open (which has pros and cons), but it is extremely rigid. You can't eat in the workspace and can't take tags off the chairs.

Interview Questions

  • Unexpected: Which college course did you find the most interesting?   1 Answer

Negotiation

There was no real negotiation. I wanted to move on, so I ended up taking a $10,000 pay cut. I learned why after I arrived. They didn't really have any idea what UX was and how to value someone with the experience I brought to the table. I spent 1% of my time there doing anything that was truly UX-related and I took that upon myself (as any UX professional would). When I offered notes on my heuristic analysis, I was told it wouldn't be needed.

A company like this does not really need UX professionals and I would advise anyone interested in a UX role in this environment to STEER CLEAR COMPLETELY. It can be a decent environment for IT pros, but not for usability and UX pros. They'll have you working on BA or UI initiatives and will leave UX by the wayside.

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.