Northwestern Medicine Interview Questions | Glassdoor

Northwestern Medicine Interview Questions

Interviews at Northwestern Medicine

234 Interview Reviews

Experience

Experience
66%
15%
19%

Getting an Interview

Getting an Interview
78%
8%
5%
3
3
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (22)  

    Outreach Specialist Interview

    Anonymous Interview Candidate in Chicago, IL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Northwestern Medicine (Chicago, IL) in November 2017.

    Interview

    Applied online. One week later, received invitation to complete virtual interview through Hirevue App. Average behavioral interview questions...some unrelated to job description. Received email from recruiter stating other candidates were being considered.

    Interview Questions

    • How do you handle adversity?   1 Answer

  2. Helpful (15)  

    Patient Access Representative Interview

    Anonymous Employee in Lake Forest, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at Northwestern Medicine (Lake Forest, IL) in March 2015.

    Interview

    Hiring and interview process was very smooth. Interview set up through a temp agency. Great interviewing manager who asked a lot of detailed questions. Manager willing to work with my scheduale and very thankful she could find someone to do the overnight hours. However very confusing with where to go for interview. Went to HR and they had no idea who I was and where I should even be. After about 10 minutes they finally figured out where I should be and ended up being late to the interview because of this.

    Interview Questions

    • Why do you think you would be a good fit for this position?   Answer Question
  3. Helpful (7)  

    Patient Access Representative Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Northwestern Medicine (Chicago, IL) in November 2012.

    Interview

    The interview process consisted of the following: first I received a phone call informing to to come in for an interview based on the resume I submitted. We set up a date and time, and I met with the manager as well as a few of the physicians I would be working closely with. It went very smoothly.

    Interview Questions


  4. Helpful (7)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Northwestern Medicine in October 2013.

    Interview

    I applied online and received a phone call a week or two later. I had a phone interview, then came in to interview with a panel of three department managers from various departments. They asked the basic interviews questions......why was I looking for employment, what could I offer the company, how would I handle difficult situations.....

    Interview Questions

    Negotiation

    I received a follow-up call a week or two after my in-person interview from human resources extending me a job offer, telling me the start date and salary amount. I started 3 weeks after I accepted the offer.


  5.  

    Patient Access Representative Interview

    Anonymous Employee in Carol Stream, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Northwestern Medicine (Carol Stream, IL) in November 2017.

    Interview

    Asked scenario based questions to gauge your overall temperament and if you work well under pressure. The rest of the questions just gauged your communication abilities, experience and fit with the company culture.

    Interview Questions

    • How would you deal with patients that are angry or unhappy?   1 Answer

  6. Helpful (5)  

    Patient Access Representative Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Northwestern Medicine (Chicago, IL) in December 2013.

    Interview

    Scheduling and assisting patients, insurance verification, and proving excellent customer service. We are also the front face of Northwestern, and assist patient's daily with a variety of needs, and requests. We send messages to doctors, page physicians, and other clinical staff. We also take messages to send directly to a variety of staff members.

    Interview Questions

    • What are your strengths, and what are you weaknesses?
      Name one time you weren't able to meet a patient's expectations, and how did you handle the situation?   Answer Question

  7.  

    Patient Access Specialist Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Northwestern Medicine (Chicago, IL) in October 2018.

    Interview

    Not hired yet, I did a virtual inveiw was a little stressful, but just be honest in your answers and look at the screen while talking, dress professional and use proper English, they contact you via email throughout the process leading up to the intial interview

    Interview Questions

  8.  

    Patient Access Specialist Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Northwestern Medicine (Chicago, IL) in July 2018.

    Interview

    It was quick and easy. Three people interviewed me at one time and it was question after question no time to think of your response but it was the typical interview questions. The three managers were so nice. Over all, it seems overwhelming but it’s not.

    Interview Questions


  9. Helpful (7)  

    Patient Care Technician Interview

    Anonymous Employee in Winfield, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Northwestern Medicine (Winfield, IL) in March 2016.

    Interview

    Video and in person interview. A video interview was required first which was sent to all of the Northwestern Medicine locations. It was a series of about five questions. Then the real interview was at the hospital with the nurse manager of the unit.

    Interview Questions

    • Why do you want to work for Northwestern?   1 Answer

  10. Helpful (14)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 3+ weeks. I interviewed at Northwestern Medicine.

    Interview

    Virtual interview (where you video record responses to preset questions) then recruiter called me to set up interview with unit manager in person. After that interview I got a callback about a week later with the job offer.

    Interview Questions


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