Giant Eagle Interview Question: Okay, how about this scenario... | Glassdoor

Interview Question

Cashier Interview Wexford, PA

Okay, how about this scenario. The store is really busy

 , it's father's day and there's a very long line at the deli section. A very irritated and frustrated women finally makes her way to the counter and asks for a sausage that unfortunately is not in stock. As a customer service champion, how would you react to this situation, (with regards to her irritated mood)

Interview Answer

1 Answer


Possibly ask her if she'd like a free sample of another similar deli product that she may be interested in. Offer a 5 dollar gift card, rain check, etc.

Interview Candidate on Nov 30, 2010

Add Answers or Comments

To comment on this, Sign In or Sign Up.