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CBG Telebanking I Interview

Anonymous Employee in Pasadena, CA
Accepted Offer
Positive Experience
Easy Interview


The process took 3 days. I interviewed at OneWest Bank (Pasadena, CA) in May 2008.


The company first explained the details at the job and look for your personality. The personality they are looking for is someone that can make sales, i.e. build rapport with the interviewing manager. They may ask you to demonstrate your sales skills. But particularly they are looking for someone who could carry on the conversation in a positive manner or someone that can calm an angry customer down. Always smile during the interview because the job requires a "smile on the phone".

Interview Questions

  • With your leadership experience, how would you handle an employee that are not performing?   1 Answer


There's no negotiation.

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