PNC Financial Services Group Teller Interview Questions | Glassdoor

PNC Financial Services Group Teller Interview Questions

Updated Feb 21, 2017
75 Interview Reviews

Experience

Experience
61%
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Getting an Interview

Getting an Interview
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1

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Teller Interview

Anonymous Employee in Indianapolis, IN
Accepted Offer
Positive Experience

Application

I applied through a recruiter. The process took 3 weeks. I interviewed at PNC Financial Services Group (Indianapolis, IN) in May 2015.

Interview

Took almost a month to start training, they will call for a phone interview and then a one on one interview, you have to take a drug test, and training is two weeks long

Interview Questions

Other Interview Reviews for PNC Financial Services Group

  1. Helpful (2)  

    Teller Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at PNC Financial Services Group in March 2015.

    Interview

    1st apply online, then take 2 assignments online, then go to a group interview with branch managers. I Had to wear business professional, meaning very plain an conservative attire. everything lasted for 2 hours, need to know a few facts about the company. Lots of general questions, not a pleasant experience, but a good one to have.

    Interview Questions


  2.  

    Teller Interview

    Anonymous Employee in Beech Grove, IN
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at PNC Financial Services Group (Beech Grove, IN) in March 2015.

    Interview

    I was first contacted by the recruiter. After a brief phone interview, I was sent a behavioral to complete on PNC website. Once complete I waited a week before hearing anything back. I was then schedules for a in person interview with Assistant Manger and Teller Supervisor. After that interview I had to wait another 2 weeks before being scheduled for an interview with the Branch Manager. After another week I was offer a position. It took a month to complete the interview process.

    Interview Questions


  3. Helpful (5)  

    Teller Interview

    Anonymous Interview Candidate in Bloomfield, NJ
    No Offer
    Negative Experience

    Application

    I applied online. The process took 1 day. I interviewed at PNC Financial Services Group (Bloomfield, NJ) in February 2015.

    Interview

    I applied for a Teller position on 02/10/15 and received an email 02/11/15 saying they decided to go with other candidates. I have bank teller experience as well as other financial services experience, so it makes me wonder what PNC bases its recruitment decisions on. Is it that I'm over qualified? I believe saying that, is better than telling me I'm not the right fit without even giving me a chance in an interview.


  4.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at PNC Financial Services Group.

    Interview

    Filled out application, was asked to come in and I did. Interview went well, was told that I pretty much had the position, then waited day or talked to Hr, next day was offered position.Then you have to go through all of the drug testing and background check!

    Interview Questions

    Negotiation

    none/flat rate for inexperience


  5.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at PNC Financial Services Group in December 2014.

    Interview

    I applied online and received an email to schedule a phone interview about two days later. I scheduled my phone interview and on the day I set got the call. I had read that it would last maybe 10 minutes, mine lasted three minutes. The interviewer asked about my cash handling experience, my upselling experience, if full time would work for me and so on. I got sent the assessment and application to fill out, which I did right away. The interviewer said a recruiter would contact me in one to two weeks. I never got the call, instead I got an email saying I didn't get the position.


  6.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at PNC Financial Services Group.

    Interview

    there were a total of four interviews.
    Two online, one telephone, and one in person. the telephone and online interviews were simple enough. The in-person interview was a joke. If you are not a minority, don't expect to be hired in any management level positions. Just keeping it real.

    Interview Questions

    • Do you get along with people of "different" backgrounds?   1 Answer

    Negotiation

    They were pretty set on pay and benefits... Not much wiggle room.


  7. Helpful (1)  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at PNC Financial Services Group.

    Interview

    Hiring is pretty simple. If you get them to call you (which can take forever). They ask basic questions and generally it takes about 20 minutes. Nothing was really out of the ordinary. Mine happened at the manager's desk in the lobby not in an office away from everyone.

    Interview Questions

    • Explain a time that a customer was upset with you and how you solved the problem.   Answer Question

  8.  

    Teller Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at PNC Financial Services Group (Pittsburgh, PA) in May 2014.

    Interview

    The interview process was great, asked basic questions pertaining to related job skills. It started with a phone interview, then the recruiter contacted the branch manager, and set up the in person interview for the position. Heard back promptly that same day that I got the job.

    Interview Questions

    • Describe a time in previous jobs when you were rewarded for showing exemplary customer service?   Answer Question

  9.  

    Teller Interview

    Anonymous Employee in Melbourne, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at PNC Financial Services Group (Melbourne, FL) in April 2014.

    Interview

    Group interview with many managers watching you. It will feel like the show shark tank. So prepare not to make a fool of yourself. You will be asked five questions and you will watch a pnc video.

    Interview Questions

    • Easy interview. Sit far away from the recruiter. This will allow more time and you can listen to everyone else bomb out.   Answer Question

    Negotiation

    A little bit of wiggle room.


See What PNC Financial Services Group Employees Are Saying

Star Star Star Star Star   Former Commercial Loan Processor II in Pittsburgh, PA

Pros: “Great Job to work at very good team.”“Great Job to work at very good team.” – Full Review

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