Pacific Pulmonary Services Operations Manager Interview Questions | Glassdoor

Pacific Pulmonary Services Operations Manager Interview Questions

3 Interview Reviews

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Operations Manager Interview

Anonymous Interview Candidate in Chicago, IL
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took a week. I interviewed at Pacific Pulmonary Services (Chicago, IL) in January 2011.

Interview

Sent an email regarding an open house interview. Interviewed 1:1 and told that I had advanced to the second round and needed to take the IQ test. A second interview was then scheduled and then abruptly cancelled less than 3 hours beforehand. Very confusing.

Interview Questions

Other Interview Reviews for Pacific Pulmonary Services

  1.  

    Operations Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at Pacific Pulmonary Services in February 2011.

    Interview

    Had 1:1 interview then spent 2 hours taking the Chally assessment. It'sbeen almost 2 months and I have not heard a word from them.

    Interview Questions

    • The interview questions were not difficult. The Chally assessment is very time consuming and has alot of repetitive questions.   Answer Question

  2.  

    Operations Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Pacific Pulmonary Services in January 2012.

    Interview

    Was called by a recruiter, who performed a 15 minute interview over the phone. She then sent links to 2 assessments, which I finished the next day. Upon completion of the assessments, I was set up for another phone interview. The recruiter told me to be sure I contacted her as soon as I completed the 2nd interview.

    The interview started with me reviewing my resume, and the interviewee giving me some basic information about the company. He then asked me what I would do if a salesperson had signed up someone on Medicare for service but didn't have all of the paperwork filled out. I thought that this was strange since we had earlier established that I didn't have any direct knowledge of Medicare rules; but I answered that my 1st inclination was to take care of the customer and book the revenue and then take care of any paperwork deficiencies; if Medicare allowed that. He said that Medicare did not allow that but seemed OK with my answer. Then he said they were "running lean", and what would I do if one of my delivery people called off? He had also mentioned that they were "running lean" when he was describing the position to me. I had this exact situation come up previously in my last job, and told him I would do whatever was needed to take care of the customer so I'd jump in a truck and run the route. He then asked me if I had any questions and told me to be sure I contacted the recruiter. So the entire interview consisted of 2 questions and took about 20 minutes.

    I then tried contacting the recruiter and left a message on her voicemail. I left another voicemail the next morning, and then sent a follow-up e-mail. I waited another 3 days and left another voicemail and e-mail and have yet to hear anything back.

    Interview Questions

    • What would you do if a salesperson signed up a customer but didn't complete the proper paperwork?   Answer Question
    • What would you do if one of your drivers called off?   1 Answer
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