Paychex Health & Benefits Account Manager Interview Questions | Glassdoor

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Paychex Health & Benefits Account Manager Interview Questions

Interviews at Paychex

629 Interview Reviews

Experience

Experience
53%
20%
27%

Getting an Interview

Getting an Interview
47%
24%
18%
4
3
3
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
Featured Interview

Helpful (38)  

Payroll Specialist Interview

Anonymous Employee in Albuquerque, NM
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Paychex (Albuquerque, NM) in July 2017.

Interview

The interview process was fast, clear, and communicative. Stephen Martinez was amazing! He kept me informed of each step and the expectations of each, and was very accessible when I had questions. It was an 8 day process from applying to job offer (which is phenomenally quick!).

Interview Questions

  • Tell me about a time when you made a mistake: what it was, how you fixed it, and the outcome.   1 Answer

Paychex Response

Jun 4, 2018 – Employment Brand Program Manager

Thank you for sharing your experience! We agree that Steven is pretty great. Welcome to the team!

Other Interview Reviews for Paychex

  1.  

    Outbound Sales Representative Interview

    Anonymous Interview Candidate in Louisville, KY
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Paychex (Louisville, KY) in August 2017.

    Interview

    The recruiter was professional that set up the interview. Very poor management that interviewed me. This office had tremendous high turnover and I can see why. I also thought that a particular manager made negative comments about the company. This was my cue not to accept the position.

    Interview Questions

    • Why I would be successful at Paychex?   1 Answer

  2. Helpful (3)  

    OUTSIDE SALES Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    The process took 4+ weeks. I interviewed at Paychex.

    Interview

    Started with a normal recruiter, then had a phone interview with district sales manager, then a face to face interview with him, then another phone interview with a 2nd district sales manager, then a ride along with a current outside sales rep, then an interview with the head of state manager. The whole process took about a month.

    Interview Questions

    • what could the outside sales rep that you shadowed for the day with done better or different?   1 Answer

    Negotiation

    No negotiation.

  3. Helpful (3)  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience

    Interview

    Initial I was contacted by a recruiter via email. He asked what day and time we could speak. I emailed back and didn't hear from him. I emailed again 3 weeks later. He followed up a few days later requesting a phone interview. After our phone interview he asked me to take an online assessment to determine if I move forward. I had 48 hours to do it. He responded the next day that I scored well and the hiring manager wanted to meet me the next day. I met with her and was well prepared. I told her how I had gone through 4 rounds of intervies 8 years ago but didn't get the position. She seemed put off by that and the fact that I could not remember the names of a couple of the people that I had met with. She told me that despite what the recruiter told me they did not have any openings. I sent thank you emails later that day and the recruiter called me the following day to tell me they are not interested in me going forward.


  4.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate in Santa Ana, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Paychex (Santa Ana, CA) in June 2011.

    Interview

    A lot of topgrading questions and discussion of previous jobs and schooling.

    Interview Questions

    • How would your previous boss describe your weaknesses and how would you improve them?   1 Answer

  5.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate in Louisville, KY
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at Paychex (Louisville, KY) in March 2011.

    Interview

    Human resources was helpful and fair in the screening process, however failed to follow up with an email in regards to the status of the interview process. Very unclear with the hiring manager as to the outcome of the interview although was indicated in the interview that he/she would follow up with me within a weeks time. I don't expect to hear back from the company based upon the attitude of the interviewing manager. I wouldn't recommend interviewing with this firm unless you have one half of a day to waste, although the company is very large and sustained it seems to be very corporate and mis managed.

    Interview Questions


  6.  

    OUTSIDE SALES Interview

    Anonymous Interview Candidate in Nashville, TN
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at Paychex (Nashville, TN) in February 2010.

    Interview

    Recrutier called and prescreened, she as very nice to deal with. She called back about 10 mins later to set up another phone interview with DM. Phone interview with DM was BRUTAL. She was rude and basically trying to weed me out from the get go.

    Interview Questions

    • What makes you think you can handle this type of schedule? She quoted 60 hrs /week +   2 Answers

  7.  

    Outside Sales Representative Interview

    Anonymous Interview Candidate in Denver, CO
    No Offer
    Negative Experience
    Average Interview

    Interview

    Pretty long, strung out process and not very professional. First round phone screen, second round face to face interview with hiring manager. After this round the recruiter told me the hiring manager may not have a hiring position. third round shadow/ ride along.

    Eventually it a final round was set with another Manager via video call and they were a bit rude and standoffish. After this, the recruiter went cold on me and we haven't spoken since. The rep that I shadowed/ new manager at least had the decency to inform me that they were considering an internal candidate and could not make any decisions until that person was considered.

    Interview Questions

    • What type of worker would your current manager describe you as?   Answer Question
  8.  

    Outside Sales Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    The process took 3+ weeks. I interviewed at Paychex.

    Interview

    Put an application in, was contacted shortly afterwards by a recruiter. Scheduled a phone screening, everything went great. Had a mix up about location preferences, so compromised and went to an interview in a location a few hours away and kept an open mind. Once I arrived, they didn’t have any seating, and they were in the middle of a business deal, so I had to stand and wait to be interviewed. Once I got in, I was interviewed by two people, definitely a good cop/bad cop routine with very pressing and interrogative interview techniques. I felt like I could’ve been a great opportunity, but it didn’t work out.

    Interview Questions

    • Why sales?   Answer Question
    • We sell products that aren’t ‘sexy’ what makes you think that you could sell these products better than the next guy?   Answer Question

  9.  

    Outside Sales Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Paychex.

    Interview

    It takes a long time. Contacted by recruiter who then puts you into contact with the District Sales Manager. Few phone interview with the other district managers as well as the zone manager

    Interview Questions

    Paychex Response

    Mar 25, 2019 – Employment Brand Program Manager

    Thank you for your review. Our process can be lengthy (though 3+ months is way longer than we'd like) as it's important to us that we ensure that the fit is mutual! We want you here & happy for a... More


  10.  

    Outside Sales Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Paychex in February 2018.

    Interview

    First started with a phone interview. After that I went in for a in person interview. I then had another phone interview and shadowed a rep in the field for half a day. After this was completed I got the job. Overall it was a positive experience.

    Interview Questions

    • Do you have prior sales experience?   1 Answer

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