Paycom Account Manager Interview Questions | Glassdoor

Paycom Account Manager Interview Questions

Updated Dec 14, 2016
10 Interview Reviews

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Helpful (2)  

Account Manager Interview

Anonymous Interview Candidate in Irvine, CA
No Offer
Negative Experience
Easy Interview

Application

I applied through a recruiter. The process took 1+ week. I interviewed at Paycom (Irvine, CA) in October 2013.

Interview

A recruiter set me up for, what looked like, a great opportunity. Seems to have great online presence, base salary and commission structure. I was 15 minutes early to the interview... He was 45 minutes late and called me by the wrong name... (life happens... no worries). After giving me a speech on how every interview should have an equal amount of time and shows no favorites... he then asked me pointed questions and belittled my current company. After all was said and done he told me, "looks like you have some current business to take care of, here is my card... call me when your 100% ready" ... over the weekend had time to process and decided to call. called him over 10 times, left voice mails and messages... no response.

Very unprofessional. Not living up to your word is the point; Lack of credibility. this is only 1 manager at 1 branch... hope others have a better experience.

Paycom Response

Nov 19, 2013 – Representative

Professionalism is of the utmost importance to us and everyone who represents Paycom. We will look into the issue at hand.

Other Interview Reviews for Paycom

  1. Helpful (2)  

    Account Manager Interview

    Anonymous Interview Candidate in Tampa, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at Paycom (Tampa, FL) in January 2016.

    Interview

    Applied for Miami position first and did phone as well as face time interview. Was told she would be in touch in a couple days. Never heard from her. Decided to apply for Tampa position a month later and got the call and was apologized to for never hearing back about Miami. Did three face time interviews, one with the recruiter, one with the manager l, and one with the VP of client relations. They then wanted me to come down and do a ride day and gave me barely 24 hrs notice I happily drove 6 hrs to Tampa 12 hrs after I had just drove back from Atlanta to my home in the panhandle. Ride day went well and was once again told they'd be in touch. I sent a follow up email to the manager and thanked her for inviting me down. A week later I get an email from the HR departments email address, not the recruiter I've been working with. It said thanks for applying to the sales representative position but they'd decided to move in a different direction. This is an email id expect had I filled out an online app and they weren't even interested, not to mention after all the interviewing and participation I would at least think I deserve the respect of a phone call. Also I didn't even apply for a sales representative position. I emailed the recruiter and asked if I had received it in error, no reply. A couple days later I emailed her again and she said they were doing one last ride day with another candidate and that she would call me the following day with feedback. I bet you can guess what happened! No phone call or email. Absolutely astounded at the lack of professionalism with this company and quite curious how they have gotten such wonderful glass door reviews with these kind of communication skills. It's funny how things work out though, I was offered the same job with their competitor in the same exact area to target Paycom customers. I love how karma decides to put her hat into the mix every now and then.

    Interview Questions

    • Why are you searching for a new position?   1 Answer

    Paycom Response

    Feb 24, 2016 – Representative

    We appreciate you sharing your interview experience with us and have informed our director of recruiting. We greatly value your time and have high standards for our interview process. One of our ... More

  2.  

    Account Manager Interview

    Anonymous Interview Candidate in Charlotte, NC
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Paycom (Charlotte, NC) in March 2012.

    Interview

    I was approached by a recruiter who found me on LinkedIn and had several conversations with him and submitted an online application directly to the Charlotte office. When invited to the office, I waited 30 minutes past my scheduled interview time (which I showed up 15 minutes early for) before asking someone what was going on. I was brought to the hiring manager's office where she told me she forgot, apologized, but then given a rushed 5 minute Q&A session and told I'd be contacted in a couple days. I told them not to waste their time.

    Interview Questions

    • Why should I be picked over the other candidates.   1 Answer

    Reasons for Declining

    See hiring and interview process.

  3. Helpful (2)  

    Account Manager Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Paycom (Oklahoma City, OK) in July 2013.

    Interview

    I had two rounds of interviews. No problems with the first. But the second day was different since I was to meet three different people, one right after the other. This would have been OK if the first person hadn't been late. I was gone from my then-current employer for about three hours. I'm lucky no one noticed.

    Interview Questions

    • Twice I was asked on the spot about what ad or campaign I would do for such and such product. That's not a legitimate question since a true answer requires research, research, brainstorming, more research, more brainstorming, research, research, brainstorming and research.   Answer Question

    Negotiation

    Short and sweet.

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  5. Helpful (2)  

    Account Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Paycom (Los Angeles, CA) in May 2016.

    Interview

    Very thorough process. 4 video calls and a ride along with a rep. Overall most everyone was very nice and helpful. The recruiter is super involved and coaches you through most every step of the interview. I think it's great they have you go on a ride along because that's when you really see what it's all about.

    Interview Questions

    • Why Paycom?
      What makes you good at sales?
      Why are you leaving current role?  
      Answer Question

    Reasons for Declining

    - Heels required everyday for women, which I find sexist and absurd. You can definitely look polished and dressed up in flats.
    - No equipment provided! What in the world?! You need to do all work on your phone when you're out in the field (which is most of the week) and use your personal computer for the guaranteed work you'll be doing at home. For a SAAS company, that's insane and embarrassing. Yes, they give you something like $25/month for your phone bill, but we all know phone plans and a decent phone will cost you much more than that per month.
    - I got a sense that religion seems to be apart of the organization or at least for many of the people working there. Not the worst thing, but that was a turn off for me. I don't think it should be shared openly in the work place.
    - VP of clients relations was extremely distracted during the interview and was on her phone texting at some points. She was pretty intense, which is fine, but also borderline inappropriate at times talking about her personal life. I just didn't expect the lack of professionalism and abrasive personality from the Vice President of client relations of all departments.

    The earnings they advertise for a first year rep is quite unrealistic according to the rep I rode with. I was alarmed when the VP of client relations couldn't (or wouldn't) tell me the turn over rate of the role or what percentage of reps were making their quota. It's clear that in order to be somewhat successful, this job needs to be your entire life. Be prepared to live off the 45K base for at least 6 months while you get your bearings and work on making your first sale. Might be an ok position for someone looking to put a publicly traded company on their resume, but be prepared to be a workhorse and cover many of your own expenses to get the job done.

    Paycom Response

    Jun 17, 2016 – Representative

    We appreciate your feedback. Our goal is to continually improve the interview process and provide candidates the best experience possible and it is unfortunate you believe it fell short. We’re glad ... More

  6.  

    Account Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at Paycom (Seattle, WA) in October 2016.

    Interview

    Bad experience. The person that was interviewing me was late for 30 minutes, then barely apologized. Then, at the end I rejected the offer because the company doesn't seem to appreciate diversity. To me, that is very important. Go the their website, you only see caucasian males and females.

    Interview Questions

    Paycom Response

    Dec 21, 2016 – Representative

    Thank you for your feedback. If an interviewer is going to be late for an interview the candidate should be aware in the event it needs to be rescheduled. We hope that was the case for you. Paycom is ... More

  7.  

    Account Manager Interview

    Anonymous Interview Candidate in Saint Louis, MO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took a week. I interviewed at Paycom (Saint Louis, MO) in September 2011.

    Interview

    I was found by a hiring agency looking to fill a position working for Paycom. I was interested in an outside sales position so I did my research and met with there sales manager. She was very outgoing and loved the company she worked for. She was looking for someone that would be Extremely driven (emphasis on extremely). Self motivation is huge in this company and a positive attitude is a must. The interview questions and follow up questions were intended to push you into a corner. If you deal well under pressure... you are fine. I felt that the interview was okay, but i walked away knowing that the job wasnot a fit for either of us.

    Interview Questions

    • Past work experience: How does it apply to an outside sales position focused on payroll solutions?   Answer Question
  8.  

    Account Manager Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Paycom (Oklahoma City, OK) in February 2014.

    Interview

    The most difficult part of this interview was a phone interview, then taking 3 tests online, then taking another test onsite, then having an in person interview. I was told I should hear by the end of the week. I never heard back. Not even an email.

    Interview Questions

    • The questions were simple and extremely typical of an interview.   Answer Question

    Paycom Response

    Mar 18, 2014 – Representative

    I'm sorry to hear you have not heard back following your interview. Please reach out to your recruiter or staffing agency.

  9. Helpful (6)  

    Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Paycom.

    Interview

    Very thorough interview process. Everyone was very open about what the job entails. Everyone I met with was extremely nice and considerate. I loved the amount of time each person took to get to know me. I talked to my recruiter, the manager, did a ride along and met with the director and VP-- long process but I understand why. I had to role play during the last interview so I was a little nervous at first, but ended up being more excited about the position. I didn't get the offer, but I plan on getting more experience and apply in 6 months!

    Interview Questions

    Paycom Response

    Sep 28, 2016 – Representative

    Thank you for sharing your interview experience!

  10.  

    Account Manager Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took a week. I interviewed at Paycom (Oklahoma City, OK) in October 2016.

    Interview

    Originally applied for admin assist. She said it didn't pay what I wanted but I could apply for acct manager. Phone interview went well, in person interview was hard, he seemed busy like he didn't have time for this. Also have to take math test, online assessments, typing &a data entry test and Ms excel test.

    Interview Questions

    • Why do you want to work here, how did you hear about us?   Answer Question

    Paycom Response

    Oct 31, 2016 – Representative

    Thank you for sharing your experience with others. We’re sorry you had an unpleasant experience with one of our hiring managers. We wish you the best of luck in your career!

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