Paycom Payroll Specialist Interview Questions | Glassdoor

Paycom Payroll Specialist Interview Questions

Updated Aug 18, 2017
16 Interview Reviews

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Payroll Specialist Interview

Anonymous Employee in Oklahoma City, OK
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2 weeks. I interviewed at Paycom (Oklahoma City, OK) in July 2013.

Interview

Fist I received a phone interview from the recruiter. Then, I was called back for a first interview. I had to do some testing first. This just included excel testing and some logic and reasoning testing. After the first interview I was called for a second interview. I then received a call a few hours later with my offer.

Interview Questions

  • Explain a situation where you were in a difficult position with a customer and how did you handle it?   Answer Question

Other Interview Reviews for Paycom

  1.  

    Payroll Specialist Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at Paycom (Oklahoma City, OK) in June 2015.

    Interview

    I have applied twice and been called in to interview twice. I performed exceptionally well on my online tests and felt very positive the second interview that they called me in for. Shortly after the beginning of the interview they asked what reason I was given for not getting the job before. I told the interviewee that I wasn't given any. She proceeded to end the interview by stating she would have to look into it. They didn't have any feed back from either interview. Very discouraging.

    Interview Questions

    Paycom Response

    Oct 1, 2015 – Representative

    We appreciate all feedback and will use this as a means to improve the interview processes. Your experience is not the norm and we are looking into ways in which we can improve our process for cases... More


  2.  

    Payroll Specialist Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Paycom (Oklahoma City, OK) in September 2013.

    Interview

    The Paycom hiring process is not for the weak of heart. It is stringent as the companies mindset is to hire and retain the best of the best. I went through three interviews: an initial phone screening with a recruiter, a interview with my current supervisor, and a final interview with my supervisor and a Director of my department. After the successful phone interview, the recruiter had me follow up with taking a few tests which included a test on excel, and typing tests to determine you speed. These were very clear cut tests and are easily completed if you are computer savvy. Before my first interview, I was prompted to complete another quiz, it was mostly analogies like you would see on an ACT. The test was timed but there were not expectations as far as completion. Both interviews at the company location were formal but not too intimidating. The best advice I could give would be to come prepared with knowledge on the company and specific questions on your position or the company. Also, be prepared to answer your interviewers questions with detailed professional answers.

    Interview Questions

    • My most difficult question was, where do you see yourself in five years? I am amongst the youngest here and honestly, my future could go anywhere. I was genuine and honest in my answer of what a dream future would be like for me and apparently it served me well.   Answer Question

    Negotiation

    I originally was not interviewing for the Specialist position, even though they had positions open. My first interview I made clear that I was very customer focused as I had been in retail management for several years and working with customers and having that interaction is what I loved to do. This convinced them to interview me for the specialist position, which is higher than the original position I was applying for. Just be honest with yourself on what makes you happy, and whatever position you decide to apply for Paycom is a great place to be.

  3. Helpful (5)  

    Payroll Specialist Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Paycom (Oklahoma City, OK) in January 2013.

    Interview

    After applying online I had phone interview then I had to take a 30 question simulation test using excel and a typing test. I had an in person interview with a recruiter then another interview with a manager. After that I had an interview with the VP (don't remember of what department.) I also had a math/English assessment before my in person interview.

    Before the phone interview they told me they wouldn't hire someone who had had a dui or bankruptcy. I didn't have either so I didn't think there would be a problem. I received an offer and they did a background/drug/credit check. A few days later they told me my credit wasn't good enough and they retracted the offer. Wish I knew that before I spent all that time going to interviews. Didn't think credit would matter since the position was basically a customer service position.

    Interview Questions

    • I did a role play about how I would deal with a customer. ..The questions were pretty typical. Why did you apply at Paycom? What are your strengths/ weaknesses? Tell us about yourself? Where do you see yourself in 5 years? How did you deal with an unhappy customer?   Answer Question

    Negotiation

    There wasn't negotiation all Payroll Specialist start at $13.65 but there are different levels that you can move up in.

    Paycom Response

    Jun 26, 2013 – Representative

    Thank you for detailing your interview experience. As you noted, we do have a no tolerance policy. We are a customer focused organization. We do everything we can to protect our customers' data... More


  4. Helpful (3)  

    Payroll Specialist Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Paycom (Oklahoma City, OK) in February 2009.

    Interview

    My initial interview was a phone interview with the Recruiting Department. I then came in for a skills test and personality test along with a 1:1 Interview with a supervisor. The questions were insightful and made me think. I was then called back for a second interview with the department manager. In each interview the duties that I would be expected to perform were clearly laid out for me and all questions I asked were answered fully. A few days later I was offered the job and I accepted the offer.

    Interview Questions

    • What experience do you have with payroll?   Answer Question
    • Name one work incident where you have made a mistake and what steps you took to fix the problem.   Answer Question

  5.  

    Payroll Specialist Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Paycom (Oklahoma City, OK) in July 2017.

    Interview

    It takes about 3 weeks. First is the phone interview with the recruiter. Questions were very simple and recruiter was very nice. After 3 days, got an invitation for the in person interview at the company's headquarter. The interview was very straightforward.

    Interview Questions

    • What do you know about Paycom?   1 Answer

    Paycom Response

    Aug 21, 2017 – Representative

    Thank you for sharing your interview experience.


  6.  

    Payroll Specialist Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Paycom (Oklahoma City, OK) in February 2016.

    Interview

    The process is typically multiple step, as most are. As long as you are of interest, HR will give you a call and screen you. For the specialist job, they need to know that you are comfortable speaking with people over the phone, can be understood, and are personable enough. Later, you will be sent instructions for a follow up interview on the campus. This will consist of a short computer exam that it similar to easy-moderate ACT or SAT questions. They've got to make sure they higher people with reasonable reasoning skills! After the exam, you sit with a Supervisor typically (someone who oversees a group of Team Leaders, which are people who oversee several people like you wish to be hired to be.) The Supervisor will ask you general interview questions based on how good they are at interviewing; my interviewer wasn't great. But things like, "Why do you want the position?," "What are your strengths?," and "Do you consider yourself.....?" After the Supervisor, you will likely meet with someone higher than that. They will take the time to know you and grill you further and in more meaningful ways. What drives you? Do you strive to learn? etc.... Don't be surprised if they make an offer on the spot. There may be deliberation and discussion before a formal offer is given but if they find the 'talent' they will often give a offer with you sitting there. Clarify, OH CLARIFY, the pay, the compensation, the pay increase that comes with growth. Nail it down. Ask to see a piece of paper with it on it. Just saying...

    Interview Questions

    • What do you do to grow yourself?   1 Answer

    Paycom Response

    Jan 30, 2017 – Representative

    Thank you for the detailed interview review over our Paycom specialist role. Welcome to Paycom!


  7.  

    Payroll Specialist Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at Paycom (Oklahoma City, OK) in August 2012.

    Interview

    I was hired through a temp agency and then there was a 3 step interview process with Paycom. They ran background tests, drug and credit/consumer reporting tests. I also had to take a wonderlic test prior to receiving my first in person interview with Paycom staff.

    Interview Questions

    • What interested me in working with Paycom   1 Answer

    Paycom Response

    Dec 20, 2016 – Representative

    Thank you for sharing your interview experience!

  8.  

    Payroll Specialist Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Paycom (Oklahoma City, OK) in May 2016.

    Interview

    Not too bad. Grilled you with some questions about your previous job and what the current job entails. Started off with the phone screenings, then personality / aptitude tests and then interviewed by 2 members from Paycom Specialist (PSD) role. After this process, offer was given, but took over 2 weeks for recruiter to follow up.

    Interview Questions

    • This is a very fast paced, the most challenging, stressful role at Paycom, is this something you are able to handle?   Answer Question

    Paycom Response

    Sep 28, 2016 – Representative

    Thank you for sharing your interview experience!


  9. Helpful (1)  

    Payroll Specialist Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Paycom (Oklahoma City, OK) in March 2015.

    Interview

    The interview process was quick. I started at a career fair and had two additional interviews after that. The recruiters were friendly and gave me good vibes. It was not a difficult decision to accept when they called me and offered me the job.

    Interview Questions

    • What would you do if you were not selected for a promotion when going against a teammate of yours?   1 Answer

    Paycom Response

    May 26, 2016 – Representative

    Thank you for the interview review. Welcome to the team!


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