Penske DMV / TITLE ADMINISTRATOR Interview Questions | Glassdoor

Penske DMV / TITLE ADMINISTRATOR Interview Questions

1 Interview Review

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DMV / TITLE ADMINISTRATOR Interview

Anonymous Interview Candidate in San Jose, CA
Declined Offer
Neutral Experience
Average Interview

Application

I applied through an employee referral. The process took 1 day. I interviewed at Penske (San Jose, CA) in September 2008.

Interview

Office manager was very friendly and warm however the interview took much longer than expected due to her personal conversation rather than focusing on the interview itself. She didn't seem to know what she was looking for as far as what position she wanted to fill or what she wanted the job responsibilites to to be. She also had not yet received authorization to hire someone even the job had been vacant for several weeks.

Interview Questions

  • what do you like to do in your spare time   1 Answer

Reasons for Declining

Individual dealerships, managers, and employess had no ability to make any descisions. Everything had to be approved by corporate headquarters. I believe in order maintain customer service and loyalty decisions have to be able to be made when the customer is at the dealership and looking for a resolution, not several days later.

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