Pepco Holdings Customer Service Representative Interview Questions | Glassdoor

Pepco Holdings Customer Service Representative Interview Questions

Updated Jul 5, 2017
2 Interview Reviews

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Customer Service Representative Interview

Anonymous Employee in Forestville, MD
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied through an employee referral. I interviewed at Pepco Holdings (Forestville, MD) in March 2015.

Interview

The interview process included a panel of three different call center supervisors. It was a 2-3 hour interview. The interview questions will be based off of your previous work experience. Each manager will take turns asking you a question.

Interview Questions

  • Tell me about a time when you were not have the best day but had to come to work and provide excellent customer service.   1 Answer

Other Interview Reviews for Pepco Holdings

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Forestville, MD
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at Pepco Holdings (Forestville, MD) in August 2011.

    Interview

    Long and lengthy 2-3 hour interview where you answer 50 open ended questions. Because Pepco is outdated the managers interviewing you write all your responses down by hand.

    Interview Questions


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