PepsiCo Customer Service Representative Interview Questions | Glassdoor

PepsiCo Customer Service Representative Interview Questions

4 Interview Reviews

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Helpful (1)  

Customer Service Representative Interview

Anonymous Employee in Winston-Salem, NC
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at PepsiCo (Winston-Salem, NC) in May 2014.

Interview

Received call from HR and was invited to interview at the call center. I was interviewed by two managers and then took an assessment test. This test had two parts and once I was finished I was told I should receive a call or email about the statues

Interview Questions

Other Interview Reviews for PepsiCo

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Purchase, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at PepsiCo (Purchase, NY) in August 2011.

    Interview

    1 interview, 2 managers; Overall questions were about experience, Time management skill, and explanation of the work type that will be requiered

    Negotiation

    No negotiation was allowed.


  2.  

    Customer Service Representative Interview

    Anonymous Employee in East Lansing, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at PepsiCo (East Lansing, MI) in May 2010.

    Interview

    I completed this interview; 2 interviews back to back; following a phone interview after the in person interview; basic questions; please let me know a time? how did you deal with it? what was a great success for you? what do you know about this position? have you interviewed with us before? how do you manager difficult people

    Interview Questions

    Negotiation

    increased salary by 2,000 due to another offer on the table

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    standard questions, no imagination

    Interview Questions


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