Petro Home Services Customer Service Representative Interview Questions | Glassdoor

Petro Home Services Customer Service Representative Interview Questions

3 Interview Reviews

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Customer Service Representative Interview

Anonymous Employee in Poughkeepsie, NY
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 days. I interviewed at Petro Home Services (Poughkeepsie, NY) in April 2016.

Interview

Very basic, easy questions, phone screening and then an in-office interview was scheduled for the following day. Interview was with hiring manager, and a supervisor. Discussed work history and what "customer service means to you." Asked about multi-tasking skills, cross-selling other products and if you were comfortable working in a call-center like environment.

Interview Questions

  • Can you give me an example of a difficult customer interaction and the outcome of the situation?   Answer Question

Other Interview Reviews for Petro Home Services

  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Petro Home Services.

    Interview

    Straightforward, applied online and was given a phone screening within two weeks of applying, after which i was asked to come in to the office where I was interviewed by the manager and a supervisor who asked typical job experience questions. If you have a professional experience and show that you are a people person who can carry an intelligent conversation then you should be fine.

    Interview Questions


  2. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Plainview, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Petro Home Services (Plainview, NY) in October 2012.

    Interview

    Applied on Careerbuilder, received call from hiring manager, interviewed with a manager and supervisor, received callback after interview a day later, began training the following Monday

    Interview Questions

    • How to handle irate customer's   1 Answer
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