Pets at Home Customer Service Advisor Interview Questions | Glassdoor

Pets at Home Customer Service Advisor Interview Questions

Interviews at Pets at Home

1 Interview Review

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Customer Service Advisor Interview

Anonymous Interview Candidate in Newport, Newport, Wales (UK)
No Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 4 weeks. I interviewed at Pets at Home (Newport, Newport, Wales (UK)) in August 2017.

Interview

Hiring took around 2 weeks. A online application takes around 30 minutes to complete. I was then invited to a group meeting with 30 other applicants which took 3 hours. We were told to get into groups of around 5-7 and make a paper bridge. They were seeing how we did in team and if we interacted together. We then were given a item to sell in our groups and to sell it to the management and other applicants.
After this, we then had to show that we were comfortable handling rabbits and guinea pigs and went around seeing the 'Backstage' of the shop.

We were then individually interviewed on a one to one basis.

I have not yet received confirmation of a call back. I believe there is around another 2 stages of the interview process.

Interview Questions

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