Pitney Bowes Customer Service Team Lead Interview Questions | Glassdoor

Pitney Bowes Customer Service Team Lead Interview Questions

1 Interview Review

Experience

Experience
0%
0%
100%

Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy

1 Candidate Interview ReviewBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Customer Service Team Lead Interview

Anonymous Employee in Houston, TX
Accepted Offer
Negative Experience
Average Interview

Application

I applied through a recruiter. The process took a week. I interviewed at Pitney Bowes (Houston, TX) in September 2009.

Interview

My employer was outsourcing our department to Pitney Bowes as is the common way for PB to acquire new employees. The host company provides PB with employment history and other information which makes the potential employee vulnerable and with no leverage for bargaining at the table. As a result, I was unaware of my critical value in the takeover of our department and suffered a 30% reduction in pay while doing exactly the same work. PB always stacks the odds in their favor with this "insider" information when hiring. To gain my decision I was mislead in the interview and the Manager of HR promised a promotion in 6 months to a Customer Service Manager role.

Interview Questions

  • I was asked to describe a circumstance in which I had resolved an issue / disagreement with a fellow employee.   Answer Question

Negotiation

I had no leverage to negotiate. They already knew my current salary from my current employer. They knew that I had just purchased a home and could not refuse any offer.

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.