Planet Fitness Interview Questions | Glassdoor

Planet Fitness Interview Questions

Interviews at Planet Fitness

326 Interview Reviews

Experience

Experience
62%
20%
18%

Getting an Interview

Getting an Interview
72%
20%
4%
3
1

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Overnight Manager Interview

    Anonymous Interview Candidate in Knightdale, NC
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Planet Fitness (Knightdale, NC) in May 2020.

    Interview

    Friendly, Easy Great People - Problem stems from their posting which falsely boasts a much higher wage than the positions they offer. falsifying compensation shows this company is not practicing good business practices and cat fishing people in. This company won't survive long term using lies and deceit to recruit!

    Interview Questions


  2.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    The overall interview lasted for 30 minutes. You begin by introducing yourself and learn about planet fitness. Then the manager will ask some situational questions and questions regarding your work experience.

    Interview Questions

    • What challenges have you faced in your current or previous work place that you've over come?   Answer Question
  3.  

    Assistant Manager Interview

    Anonymous Employee in Grand Rapids, MI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Planet Fitness (Grand Rapids, MI) in March 2020.

    Interview

    Easy process for interviews. The staff was very friendly and pleasant to talk with. There was an initial phone interview which was followed up by an in-person interview a few days later.

    Interview Questions


  4.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Hickory Hills, IL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Planet Fitness (Hickory Hills, IL) in January 2020.

    Interview

    The manager contacted me over email to set a date and it took a week after that to get back to me about a time. Once I had an interview I went in the manager wasn't there and it took me a week to reach out to them to set another one. Once the first interview got going it was pretty easy. The manager said they would call me later that day to set a date for the second interview. I got a call the next day and the manager asked me to come in as soon as possible and I had to rush there after class as they did not contact me the day prior for a set time. At the second interview a random employee who also worked at the front interviewed me for some reason and they said they would call me on Monday after 2pm to say whether or not I got the job. I waited a whole week and I finally contacted the manager to check on my status in which I was ignored. Not a good experience at all. It was very unprofessional and unorganized.

    Interview Questions

    • What is a word that describes you?   1 Answer

  5.  

    Member Service Representative Interview

    Anonymous Interview Candidate in Philadelphia, PA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Planet Fitness (Philadelphia, PA) in January 2020.

    Interview

    Arrived 10 minutes early after phone screen previous week. Brandon walked out of gym claiming toothache, did not ask to reschedule or call me before hand. was told that the person he left me with had pull and was talking salary

    Interview Questions


  6.  

    Front Desk Associate Interview

    Anonymous Employee in Columbia, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Planet Fitness (Columbia, SC) in October 2019.

    Interview

    Applied online, received a text message from HR to set up a phone interview. The phone interview consisted of basic questions. Then I guess I “passed” that part because then they said I moved on to the face to face interview at the store that I applied for 2 days later. Face to face was pretty chill it was with the assistant manager. They made me feel welcome as if I already worked there. I got a call back the following week from the GM and set up an interview at the end of that week. I have the interview today so I’ll keep you guys updated.

    Interview Questions

    • Q: What is something that you’re co-workers find annoying that you do?
      Q: What is something about you that isn’t on your resume?   Answer Question

  7.  

    Overnight Customer Service Representative Interview

    Anonymous Interview Candidate in Maricopa, AZ
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Planet Fitness (Maricopa, AZ) in October 2019.

    Interview

    Got a call for over the phone interview on Tuesday. Got called back in two hours for a sit down interview. Went in on Wednesday for about 20 mins and she asked me probably about 8-10 questions

    Interview Questions

    • How did you handle an upset or angry customer?   1 Answer
  8.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Planet Fitness.

    Interview

    The process was long. I submitted an application. Had a discovery interview, 1 hour phone interview followed by an in-person working interview that lasted 2 hours. I ended up getting the job offer so it was worth it in the end.

    Interview Questions


  9.  

    Sales Representative Interview

    Anonymous Employee in Snellville, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Planet Fitness (Snellville, GA) in September 2019.

    Interview

    Very simple and short. They really just want to see that you can talk to people and clean. After the interview you memorize their core values and then recite them a couple days later.

    Interview Questions

    • What does the word proactive mean to you?
      How do you deal with an upset customer?   Answer Question

  10.  

    Member Service Representative Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Planet Fitness (Los Angeles, CA) in September 2019.

    Interview

    The process was alright, it’s just simple questions and the interviewer was really nice. Make sure you know about planet fitness and have experience in customer service. Also make sure to have a positive attitude.

    Interview Questions


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