Press Ganey Interview Questions | Glassdoor

Press Ganey Interview Questions

Updated Jun 1, 2017
40 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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40 Candidate Interview ReviewsBack to all Interviews

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  1. Helpful (1)  

    Advisor Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Press Ganey (South Bend, IN) in January 2013.

    Interview

    It's basically a 4 step process. You have the initial call with the hiring manager. Then you do an interview through a program called HireVue, where questions flash onto the screen and you answer them speaking directly into your webcam. There's nobody on the other end - just the program and a 3-minute timer per question - so you must be clear and succinct. After that, you have an interview with a group that would eventually be your peers. If that group gives the green light, you move on to a final in-person interview where you deliver a presentation with a set of recommendations based off of data from a dummy Press Ganey account to a group of senior PG managers/directors who are acting as the board of a hospital.

    Interview Questions

    • We've had an advisor for a couple years now and haven't gotten the results we wanted. Why will you be any different?   Answer Question

  2. Helpful (1)  

    SERVICE ADVISOR Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Press Ganey (South Bend, IN) in January 2014.

    Interview

    HR telephone screening followed by hiring manager call. Scheduled Skype presentation to a panel. Follow- up visit to corporate office to meet with two teammates and have lunch with hiring manager. Process took a couple months. They checked references thoroughly.

    Interview Questions

    • Behavioral based: Tell about a time... and a mock board presentation   1 Answer
  3.  

    Engineer Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Press Ganey (South Bend, IN).

    Interview

    This is about the only negative I have w this company. This process was so drawn out and took literally several months to get hired on. Several phone interviews and one in person. These processes may have since changed but it was typical w the interview process. I was greatly disappointed w HR during this process but once hired in they are a great asset and there to help

    Interview Questions

    • What do you do when things go wrong w a big project you're working on   1 Answer

    Negotiation

    None, the hiring manager knew how to handle this and took care of this and got me the best offer. Was very pleased w this


  4.  

    Senior Software QA Engineer Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Press Ganey (Chicago, IL) in August 2015.

    Interview

    discussion with three managers two of whom were somewhat technical one was not, one manager asked me a workplace question another initiated a system level technical discussion; the HR recruiter asked several questions over the phone none of which were technical. The longest part of the process was the background check.

    Interview Questions

    • whose job is software quality?   1 Answer

  5.  

    Comment Processor Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Press Ganey (South Bend, IN) in May 2012.

    Interview

    The application process was lengthy and not well communicated. The interview process was very professional from initial testing to a thorough back ground check and personal interviews with the HR department and direct supervisors.


  6.  

    Support Specialist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Press Ganey (New York, NY).

    Interview

    Very professional. Questions asked are not generic and really push you to think of successes and failures in past jobs. Almost an hour of interviewing to get to know each other and see if it's a good fit, both ways.

    Interview Questions


  7.  

    Account Manager Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Press Ganey (South Bend, IN) in February 2014.

    Interview

    My process went as follows: submitted application online, received an invitation to interview, started with video interviews (which were kind of awkward!), then panel interview with six Press Ganey representatives.

    Interview Questions

    • Very basic interview questions. Be prepared with examples of how you've handled various scenarios in the past.   Answer Question
  8.  

    Comment Processor Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Press Ganey (South Bend, IN) in February 2014.

    Interview

    I interviewed with the Comment Supervisor and department manager. The interview was informal and comfortable. During the interview I realized that the department manager and I had a common acquaintance and that led to a humorous comment.

    Interview Questions

    • Questions were asked about my typing speed and accuracy. What types of methods would I use to increase my typing speed and accuracy; What my strengths were?; What my weaknesses were?; How I related to people in previous work environments?; How I would relate/react to other employees in a tense situation?   1 Answer

  9. Helpful (1)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 7 weeks. I interviewed at Press Ganey in January 2014.

    Interview

    First, there was a phone screen from Talent Management/Human Resources; second, there was a phone interview from hiring manager; third, there was a virtual interview given by a team: the hiring manager, regional director (sales) and department VP; finally, an informal team interview. The hiring manager also assisted with follow-up questions and made herself available.

    Interview Questions

    • On the virtual interview, you are assigned to do a sample presentation.   1 Answer

  10.  

    Phone Representative Interview

    Anonymous Employee in South Bend, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Press Ganey (South Bend, IN) in January 2013.

    Interview

    In person interview 1
    In person interview 2
    Background check
    Drug test
    Hired
    My only complaint was the company they used for the background check. They called me over 10 times to ask the exact same question. They also harassed my references (who were professionals) and made me look bad to my references.

    Interview Questions

    • Why did you leave your last job?
      What do you think you can add to Press Ganey?   1 Answer

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