Progressive Insurance Direct Customer Service Representative Interview Questions | Glassdoor

Progressive Insurance Direct Customer Service Representative Interview Questions

1 Interview Review

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Direct Customer Service Representative Interview

Anonymous Employee in Mayfield, OH
Accepted Offer
Negative Experience
Difficult Interview

Application

I applied through an employee referral. The process took 3+ months. I interviewed at Progressive Insurance (Mayfield, OH) in February 2008.

Interview

The process is very long and ridiculous considering half of the people hired are not able to work the software or look up information to service calls.

Interview Questions

  • What do you find to be your weakest asset to a company.   1 Answer

Negotiation

I explained my salary at the time and that I needed an increase in order to switch to the new job.

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