Progressive Insurance Medical Claims Representative Trainee Interview Questions

I applied to work for Progressive on January 4th, 2021. That same day, I was invited to take the pre-employment assessment. The very next morning, I was invited to take a recorded interview through HireVue. I was very excited. Upon reading other reviews, everyone said how important it was/is to study for their behavioral based question. There were 8 on the recording. You get two attempts and initially only 30 seconds to prepare to answer. You have to answer them in STAR format. They want you to tell them a story. I must say I did my recording the day it was accessible to me. I was super eager. I've watched videos and read the reviews. But nothing truly prepares you for the questions being asked. There were questions that asked about things I had never experienced. So, I had to create a story on the fly. It was truly difficult and complex. Today, January 6th, I received an email saying I was not selected. It was definitely a bummer. But I accept the things I can't change. I'm not sure if I'll apply again. My hopes were super high that I received two emails saying congratulations, then to end up being turned down truly sucks. I think that even if I would have applied myself more, it wouldn't had mattered as the questions did not coincide with any of my job experiences. They told me to apply again in 6 months. Probably will. Probably won't. Good luck to everyone trying though! My process was fairly quick. At least they didn't waste my time! Jan 4th- Applied Jan 4th- Invite to take assessment Jan 5th- Invite to take Hirevue interview Jan 5th- Took HireVue interview Jan 6th- No offer

Impersonal and conducted through a third party company. Series of questions that were unrelated to the questions found on Progressives website. While interviewing, you will be asked to answer the questions within three minutes. If you’re not satisfied with your first attempt at answering, you may record a second and last time. You will not have the option to choose if you happen to like your first response and the second recording is submitted.