Toys "R" Us Interview Question: Put these situation in order:... | Glassdoor

Interview Question

Seasonal Sales Associate Interview National City, CA

Put these situation in order: Which has more prirority

 ? -There is a guest in front of you that needs help reaching for an item. -The front register calls you for help on the walkie talkie. -There's a spill.

Interview Answer

2 Answers


1. clean the spill (most important, anyone can slip)
2. attend the guest
3. front register

Interview Candidate on Nov 9, 2012

1. Clean the spill.
2. (Matter on what the front register need help on) If it something simple that can be done through a walkie talkie then you can do both by helping the customer and talking over the walkie talkie. This help knock off 2 things at once.
2B) If its something that requires you to go to the front then you have to help the guest first then go to the front desk but tell the front register that your helping your guest first then your going to go to the front.

Part 2 and 3 are vague questions so if you give a vague answer back then the interviewer won't understand why you pick certain things in the order your chose. So giving more information with your answer makes you stand out because you analyze the questions and give a detail answer to it and different scenarios.

Anonymous on Nov 10, 2012

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