Quest Diagnostics Billing Customer Service Representative Interview Questions | Glassdoor

Quest Diagnostics Billing Customer Service Representative Interview Questions

Interviews at Quest Diagnostics

4 Interview Reviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy

Helpful (2)  

Billing Customer Service Representative Interview

Anonymous Interview Candidate in Tampa, FL
No Offer
Positive Experience
Easy Interview

Application

I applied through an employee referral. The process took 4 days. I interviewed at Quest Diagnostics (Tampa, FL) in August 2014.

Interview

Applied for position and got a call for phone interview 2 days later phone screening lasted about 20min .was asked to schedule an in person interview the following Monday. The face to face interview lasted only 5 min they asked 5 questions and said most of the questions they had were asked during the phone screening. I was nervous at first but they don't even look at u during the interview,they were too busy writing my responses. They said I will receive a call from the person who held the phone interview,It's been 2days and I'm still awaiting an offer

Interview Questions

  • They ask behavioral based questions you have to pretty much tell a story.
    " name a time you disagreed with your supervisor? What did you do?
    Name a time you sacrificed something for the sake of your job?   Answer Question

Other Interview Reviews for Quest Diagnostics

  1.  

    Billing Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Quest Diagnostics in September 2014.

    Interview

    I was contacted by HR after applying online. The first time HR contacted me a brief conversation turned into an over the phone interview which then lead to scheduling an on site interview. Since HRs initial contact with me turned into the actual phone interview I felt It was exactly how a phone interview should be it just was very smooth yet direct and to the point. They scheduled my face to face interview at the end of the phone call for two days later. My in person interview was about 45 minutes long with various questions asked. I was asked about my prior experience in detail, how I felt I could contribute to the company and what I was looking for from a manger and co workers. The interview went smooth it just flowed and they made me feel very comfortable. I was offered the position a week and a half later and the rest is history.

    Interview Questions


  2. Helpful (1)  

    Billing Customer Service Representative Interview

    Anonymous Employee in Norristown, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Quest Diagnostics (Norristown, PA) in February 2012.

    Interview

    Phone interview, second interview with 2 managers. Very convenient location to my home. Managers were very personable and described the job perfectly.I felt very comfortable speaking with them and learning more about the position

    Interview Questions

    • Typical 'what would you do' scenarios   1 Answer
  3. Helpful (4)  

    Billing Customer Service Representative Interview

    Anonymous Interview Candidate in Tampa, FL
    No Offer
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Quest Diagnostics (Tampa, FL) in December 2014.

    Interview

    I applied for the position received two missed calls I returned the calls it took about 3 extra days they are never available. I was finally able to get in touch with Josie she conducted a phone interview and invited me in for a face to face interview. I interviewed with Deanna and a guy I forgot his name, it went well at least that's what I assumed. The interview was on a Friday I was advised I would hear from Josie on that Friday evening no later than the following Monday I called Josie the Tuesday after the day I anticipated hearing from her she stated they were still interviewing and I would know something by the end of the week. Since I hadn't heard from her I emailed her still no response. The initial process began December 19 and I still haven't received an offer or and communication as to not being offered the position and the training is scheduled to start 1/12 today is 1/6. I'm not sure what they were looking for however I may have scared them I ask one question..You stated that you are a good company and employees stay for many years, if I'm hired what do you think would be one reason that would keep me with the company for many years? Neither of the interviewers could answer Deanna simply said she didn't know the guy said he didn't know but followed up with the company has awesome benefits.

    Interview Questions

    • Name a time you had to work as a team to get a project done by a certain time? How did you manage to meet the deadline   Answer Question

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.