Quicken Loans Mortgage Banker Interview Questions | Glassdoor

Quicken Loans Mortgage Banker Interview Questions

Updated Nov 25, 2017
220 Interview Reviews

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Helpful (2)  

Mortgage Banker Interview

Anonymous Employee in Detroit, MI
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 3 weeks. I interviewed at Quicken Loans (Detroit, MI) in November 2017.

Interview

Received a phone call from recruiter. Scheduled a 20 minute initial conversation getting to know me and asking a couple of questions. After that initial conversation (if you're seriously interested in the position) they'll run a soft credit check to make sure you don't have any bankruptcies or other delinquincies. After that came back clear, we scheduled about a 45 minute phone interview. A little bit more in depth, but straight forward and easy going for the most part. After that, I was assigned homework, which is essentially an online simulation where you're acting as a mortgage banker. Then, my in person interview was scheduled. I met with my recruiter, the director of mortgage banking floor, and also one other sat in during the interview. This was pretty casual and lasted about an hour. This is a sales position; try to know as much as possible about sales prior to interviews. A couple of days later I received an offer and I accepted. (which was contingent on background check, social media check, and references)

Interview Questions

  • Describe a time you were competitive.   Answer Question
  • Describe a time you faced adversity and how did you get through that?   Answer Question
  • Mock sales call (this was during my in-person interview: they essentially wanted me to sell them on a product/service)   Answer Question
  • What is something you that you think you could improve on that would better your abilities with this position?   Answer Question
  • Why Quicken Loans? (first thing I was asked during in-person interview)   Answer Question
  • What motivates you to do better?   Answer Question
  • What are some personal or professional goals you have for yourself within the next five years?   Answer Question

Quicken Loans Response

Nov 20, 2017 – Community Manager

Thank you for your review. We are glad that you enjoyed your interview experience!

Other Interview Reviews for Quicken Loans

  1. Helpful (1)  

    Mortgage Banker Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Quicken Loans.

    Interview

    The interview process is very easy. They need bankers to bring in declining revenue So, just have a pulse, reasonable credit and be excited about starting a “career”.

    Interview Questions


  2.  

    Mortgage Banker Interview

    Anonymous Employee in Scottsdale, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Quicken Loans (Scottsdale, AZ) in October 2017.

    Interview

    Had a recruiter from Detroit reach out to me after putting information in a while back. We talked for about 25 minutes then she put me in touch with the Scottsdale recruiter since that is the location that I was interested in. Had about an hour phone call with her, going over past experience, skills, and behavioral type questions. She had me to do an online simulation which was a breeze then shortly afterwards scheduled me an interview. I had the in-person interview with the VP of sales and a sale manager at the Scottsdale location. Very easy-going interview and genuine management. They weren't hiding anything in what to expect from working at QL, which is often the contrary. We talked mainly about values and stories of my past experiences in sales. I didn't have to do a mock sales call like others mentioned having to do. It seemed more of a culture-fit interview than anything. I had my background check done which took almost 2 weeks total. Overall, a long process, but I'm excited to start working for this company.

    Interview Questions

    • What are 3 components that the best salesman have?   1 Answer

    Quicken Loans Response

    Nov 27, 2017 – Community Manager

    We're glad you had such a great interview experience. Thank you for taking the time to write a review!

  3.  

    Mortgage Banker Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Quicken Loans (Detroit, MI) in August 2017.

    Interview

    I applied through an employee referral. One day later I got a call from a recruiter and scheduled my first phone interview. Then I had a second phone interview with a Talent Acquisition Team Member. Then they ran a credit check. I was scheduled my in-person interview a day later with the VP of Regional Banking. I met with my recruiter before the interview and she gave me a tour. After the interview, I shadowed a mortgage banker for about an hour. The next day I was given a verbal offer. They ran a background check and then gave me an offer letter. Great experience.

    Interview Questions

    • Why Sales?

      Why Quicken Loans?

      Are you competitive? Examples?

      Upsell me something that you are familiar with?   Answer Question

  4.  

    Mortgage Banker Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Quicken Loans.

    Interview

    Applied online. Received a phone call the next day and had a brief interview. We discussed the job and Quicken Loans very broadly. Then, had a longer phone interview with the recruiter two days later. This interview was a little more in depth. There were the typical interview questions. Nothing too out of the ordinary. This is a sales position. Be prepared for that. After that I was assigned some homework that was online. There were personality based questions and a bit of a virtual experience to show what the job was like. After that was completed, I was invited for an in person interview.

    Interview Questions


  5. Helpful (4)  

    Mortgage Banker Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Quicken Loans (Detroit, MI) in June 2017.

    Interview

    I was referred by a team member. Received a call within a few days from a recruiter who was very nice. She was professional and thorough and explained the job description in detail. After submitting my resume and filling out the application online I received a call to set up a phone interview the same week.
    Phone interview is an hour with behavioral questions and going through my resume. Lots of "tell me a time when".... questions. Once I passed that as well as the CREDIT CHECK I was invited to an in person interview with the recruiter, the senior mortgage banker and another person (little intimidating but I didn't let them see me sweat).
    In person interview was hard. Be prepared. I found that my study of dan Gilbert and Quicken Loans and what they have done for the community helped a lot. KNOW THEIR CULTURE!! Be prepared to sell something. That lasted about 30 mins after which I shadowed a mortgage banker for another 30 mins. I was also given a homework assignment of 3 questions to email the senior officer.
    After doing so I was given a verbal offer contingent on the background check and references.

    Interview Questions


  6.  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Quicken Loans (Detroit, MI) in June 2017.

    Interview

    Very quick interview process. I had three phone calls over the course of a week and then was asked to come in for an in person interview. The recruiter was very nice throughout the entire process. Make sure you have plenty of questions to ask them.

    Interview Questions


  7. Helpful (1)  

    Mortgage Banker Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Quicken Loans.

    Interview

    Felt like I was never taken seriously as a candidate from the moment I walked in. Recruiter was curt and condescending, and when I answered his behavioral questions, he would continue to ask 'why?' until I had no answer and looked dumb. Shadowed a Mortgage Banker on the floor after our interview. Most of our interaction was taken up by him bragging about how much money he makes, and how he was taking his girlfriend to the islands. Was surprised by the bro culture that permeated the office. After I attempted to give him a compliment on his performance on the call I listened in on, he proceeded to grill me about my sales experience and why I said he did a good job. Was very cold, cutthroat, and impersonal, especially for a company that prides itself so much on its culture. Everybody drinks the cool aid at Quicken Loans. Recruiter called me a week later, left a message and told me to call him back. Excited, I called back only for him to verbally tell me my qualifications were not up to their standard. Was a 4 hour drive away from school, and an incredible waste of time. My confidence as a burgeoning professional also took a blow.

    Interview Questions

    • Name a time where you failed   1 Answer
  8.  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Quicken Loans (Detroit, MI).

    Interview

    Dont put Spanish on your resume, the interviewer will get more bonus if they get Spanish speaking LOs and they will puah you towards thise teams. ? What is your best trait?

    Interview Questions

    • Na. Lots of queations but nothing too difficult, just be sure to prepare and go over questions with a friend andbyou should definitely be fine. Be smiling and not too nervous. Not bad   1 Answer

  9. Helpful (2)  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Quicken Loans (Detroit, MI) in April 2017.

    Interview

    Overall pleasant Experience , they contacted me very quickly after applying. There were three phases of interviews, two with a recruiter and one with a senior banker. They really worked hard to make sure that I was a match for the company and job.

    Interview Questions


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