Quicken Loans Mortgage Banker Interview Questions | Glassdoor

Quicken Loans Mortgage Banker Interview Questions

Updated Jun 22, 2017
213 Interview Reviews

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Mortgage Banker Interview

Anonymous Interview Candidate
Declined Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Quicken Loans.

Interview

Applied online. Received a phone call the next day and had a brief interview. We discussed the job and Quicken Loans very broadly. Then, had a longer phone interview with the recruiter two days later. This interview was a little more in depth. There were the typical interview questions. Nothing too out of the ordinary. This is a sales position. Be prepared for that. After that I was assigned some homework that was online. There were personality based questions and a bit of a virtual experience to show what the job was like. After that was completed, I was invited for an in person interview.

Interview Questions

Other Interview Reviews for Quicken Loans

  1. Helpful (1)  

    Mortgage Banker Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Quicken Loans (Detroit, MI) in June 2017.

    Interview

    I was referred by a team member. Received a call within a few days from a recruiter who was very nice. She was professional and thorough and explained the job description in detail. After submitting my resume and filling out the application online I received a call to set up a phone interview the same week.
    Phone interview is an hour with behavioral questions and going through my resume. Lots of "tell me a time when".... questions. Once I passed that as well as the CREDIT CHECK I was invited to an in person interview with the recruiter, the senior mortgage banker and another person (little intimidating but I didn't let them see me sweat).
    In person interview was hard. Be prepared. I found that my study of dan Gilbert and Quicken Loans and what they have done for the community helped a lot. KNOW THEIR CULTURE!! Be prepared to sell something. That lasted about 30 mins after which I shadowed a mortgage banker for another 30 mins. I was also given a homework assignment of 3 questions to email the senior officer.
    After doing so I was given a verbal offer contingent on the background check and references.

    Interview Questions


  2.  

    Mortgage Banker Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Quicken Loans.

    Interview

    Felt like I was never taken seriously as a candidate from the moment I walked in. Recruiter was curt and condescending, and when I answered his behavioral questions, he would continue to ask 'why?' until I had no answer and looked dumb. Shadowed a Mortgage Banker on the floor after our interview. Most of our interaction was taken up by him bragging about how much money he makes, and how he was taking his girlfriend to the islands. Was surprised by the bro culture that permeated the office. After I attempted to give him a compliment on his performance on the call I listened in on, he proceeded to grill me about my sales experience and why I said he did a good job. Was very cold, cutthroat, and impersonal, especially for a company that prides itself so much on its culture. Everybody drinks the cool aid at Quicken Loans. Recruiter called me a week later, left a message and told me to call him back. Excited, I called back only for him to verbally tell me my qualifications were not up to their standard. Was a 4 hour drive away from school, and an incredible waste of time. My confidence as a burgeoning professional also took a blow.

    Interview Questions

    • Name a time where you failed   1 Answer
  3.  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Quicken Loans (Detroit, MI).

    Interview

    Dont put Spanish on your resume, the interviewer will get more bonus if they get Spanish speaking LOs and they will puah you towards thise teams. ? What is your best trait?

    Interview Questions

    • Na. Lots of queations but nothing too difficult, just be sure to prepare and go over questions with a friend andbyou should definitely be fine. Be smiling and not too nervous. Not bad   1 Answer

  4. Helpful (1)  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Quicken Loans (Detroit, MI) in April 2017.

    Interview

    Overall pleasant Experience , they contacted me very quickly after applying. There were three phases of interviews, two with a recruiter and one with a senior banker. They really worked hard to make sure that I was a match for the company and job.

    Interview Questions


  5.  

    Mortgage Banker Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Quicken Loans in April 2017.

    Interview

    Applied online and received a call the next day. Basic phone screen questions regarding resume, then they asked for approval to do a credit check and set up a time for a longer phone interview two days later. Second phone interview was mostly all behavioral/describe a time when. They prod at your answers quite a bit, so you need to stay on your toes. Afterwards, a third in office interview was scheduled. This was with the recruiter I had been talking to and a banking director. Around 30 minutes, and very redundant with the previous phone conversations. Then shadowed a banker for roughly 10 minutes. Wasn't in the building for more than an hour. Got a call the next day with a verbal offer, impending further background checks.

    Interview Questions

    • When have faced adversity and failed, and how did you preserve afterwards?   Answer Question

  6.  

    Mortgage Banker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Quicken Loans in April 2017.

    Interview

    Have had two calls so far, I cannot say that I have accepted an offer yet but I am looking forward to moving forward and having a second call today. I have had about two phone calls so far so I am excited.

    Interview Questions


  7.  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Quicken Loans (Detroit, MI) in March 2017.

    Interview

    The interviewer was like following the steps, not really connecting with you, and even my interview was not over, the thank you letter had been sent to me. She was quiet unprofessional and not nice at all.

    Interview Questions

  8.  

    Mortgage Banker Interview

    Anonymous Employee in Detroit, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Quicken Loans (Detroit, MI) in March 2017.

    Interview

    Very casual interviewing process. Recruiter called me and we talked for about an hour. The questions were easy, but there was faux sales call which may catch some people off guard.

    Interview Questions

    • If I was looking to buy (something your familiar with), how would you upsell me on the product?   Answer Question

  9.  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Detroit, MI
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Quicken Loans (Detroit, MI) in March 2017.

    Interview

    The interview process started with a talent acquisition team member calling me roughly two days after application. Many of the questions they ask you in the first interview are feeling out questions that allow the recruiter to get to know you and your motivation. They end the interview by asking permission to run a background/credit check to make sure you're employable. After that, there was another phone interview with the talent acquisition team member, which included many more basic questions, which were more focused on why you chose Quicken Loans specifically. I highly encourage having an understanding of what Dan Gilbert is doing for the city of Detroit and having a good understanding of the Quicken Loans ISMs, which make up the company's culture. After that interview, I was scheduled a face to face interview, which was located in a cafe type area within Quicken Loans' training facility. These were all very simple questions, but be prepared for them to really prod at you to get more out of your answers, even when you thought you completely answered their question. Really focus on why you chose sales and in particular Quicken Loans (and not any of the other companies within the family of companies).

    Interview Questions


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