Rackspace Interview Questions | Glassdoor

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Rackspace Interview Questions

Updated Jan 18, 2018
443 Interview Reviews

Experience

Experience
62%
16%
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1.  

    Backup Administrator Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 1+ week. I interviewed at Rackspace (San Antonio, TX).

    Interview

    Started off with a online hirevue interview that was really basic a week later got interview at castle. 2 interviews both with 2 people each one was for personality the other was for technical skill, very basic questions were asked for technical part. Only one question actually regarding backups was asked the rest was navigating in Linux and windows

    Interview Questions


  2. Helpful (1)  

    Customer Service Technician Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Rackspace (San Antonio, TX) in November 2017.

    Interview

    Interview with Team Lead 1 on 1. If successful, 2nd interview with 2 higher-ups. If successful, you get a call and get on-boarded, otherwise, you get a call that states you were not good enough.

    Interview Questions

    • What would you say to a customer after accidentally deleting his entire e-mail history / account?   Answer Question
    • What is the difference between IMAP & POP3?   Answer Question
  3.  

    Customer Service Technician Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Rackspace (San Antonio, TX) in November 2017.

    Interview

    Very disappointed with how they deny people who work hard. Seemed to me they were looking for their next "friend" instead of a hard worker. Bad questions too, seemed childish.

    Interview Questions


  4.  

    Product Ops Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Rackspace.

    Interview

    Applied on Rackspace website, received email to set up interview. First one was cancelled 3 minutes before the time and rescheduled. Interviewer contacted me again and was rude. They would ask me questions then cut me off mid-sentence except at one point when I thought I lost the call and said, "Hello? Hello, are you still there?" to which I received the response, "Sorry, I was eating." Very unprofessional. The interview with the dept. head went slightly better, but ended with a, "We''ll call you." They never called. I would not want to do it again. Everyting I have (thus far) heard, read or experienced about Rackspace has lead me to the conclusion that I would NOT want to work there.

    Interview Questions

    • What do you know about Rackspace?   1 Answer

  5.  

    Account Manager III Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Rackspace in October 2017.

    Interview

    I applied about a month ago, had my interview last week. It was 3 hours long. The first hour was with three account managers that I would be working with, the second interview was with three managers, the third interview was with three engineers-they were all one hour long. All three interviews were very similar

    It's been a week since my interview and I'm still waiting for the outcome, crossing fingers

    Interview Questions

    • If you have three accounts that need to be worked but you only have two hands and one brain and could only work one account at a time how would you determine which one to work first ?   Answer Question

  6.  

    Cloud Engineer Interview

    Anonymous Interview Candidate in Austin, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Rackspace (Austin, TX).

    Interview

    This place is a joke. I applied for a cloud engineer position and they told me that it actually requires relocation to be closer to the team in SA. Then the recruiter proceeded to tell me that I don't have enough experience and said my resume won't make it. The last position I applied for was a couple years back and received the same feedback. Don't email me telling me I would be good for the role and then just tell me over the phone that I'm not qualified.

    Interview Questions

    • What do you do in your current role   1 Answer

  7.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Rackspace.

    Interview

    Recruiter contacts you, sets up interview, you attend, answer some questions and have an answer fairly quickly on whether you're employed or not. They review after your panel interview and decided if you're a good fit for the company.

    Interview Questions

    • Why did you leave your last job?   1 Answer
  8.  

    Engineer Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience
    Average Interview

    Interview

    Submit resume, recruiter called, phone screen and onsite interview. Some people were remote during the interview while some were on site. Typical interview questions and not challenging. Declined offer since it is way below market. Not taking a paycut

    Interview Questions


  9.  

    Higher Level Corporate Support Position Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 5+ weeks. I interviewed at Rackspace (New York, NY).

    Interview

    Interviewer was articulate and the interview was cordial. It centered around the role and ended with a typical salary requirement question. I thought it was a positive experience overall, and possible next steps were discussed where a panel discussion might occur.

    The interviewer "went ghost" however, never to be heard from again. I guess I'm glad it came and went if that is how they operate. Oh well.......maybe you will luck out and interview with someone there who operates with greater courtesy, and who will at least send a short note to provide candidates with some sense of closure.

    Interview Questions


  10.  

    Technical Support Specialist Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 5 days. I interviewed at Rackspace (San Antonio, TX) in September 2017.

    Interview

    2 hour interview that consists of two people doing a technical interview about your computer knowledge and the other two doing an about you personality portion. Each portion is one hour long. All of my interviewers were nice but I got a condescending vibe from one of them

    Interview Questions


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