Ralph Lauren Customer Service Representative Interview Questions | Glassdoor

Ralph Lauren Customer Service Representative Interview Questions

3 Interview Reviews

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Customer Service Representative Interview

Anonymous Employee in Greensboro, NC
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 weeks. I interviewed at Ralph Lauren (Greensboro, NC) in September 2016.

Interview

Three interviews. First was with recruiter over the phone. Second was a physical interview with the temp agency. If you pass this interview, you'll be given a golden ticket. Third was with ralph lauren management.

Interview Questions

Other Interview Reviews for Ralph Lauren

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in High Point, NC
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Ralph Lauren (High Point, NC) in July 2013.

    Interview

    I submitted my resume' online and was contacted a few weeks later by a HR recruiter. He asked me a few questions about my availability and why I applied for the position. At the end of the phone call I was invited the next week for the Grammar/Writing and Color Deficiency Test. I passed all three of those on Monday and then was invited in for a computer test the following Wednesday. After passing this test I was then invited back that Thursday for a group interview. I had never had a group interview before and was shocked by the format. I was with 6 other candidates and we were interviewed by 3 people. They only asked each of us two questions each. None of us were asked the same question. After this it was followed by a tour and then they said they would let us know either way if we got the position the following week. I guess they didn't like my answers to my two questions and I never heard from anyone again which I thought was very unprofessional considering I devoted hours to the interview process. Obviously I was rejected but an email saying this and thank you for your time would have been nice.

    Interview Questions

    • Typical Behavioral Interview Questions such as describe a time when you had a disagreement with a coworker and how did you handle it?   Answer Question

  2.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at Ralph Lauren in January 2011.

    Interview

    Very detailed

    Interview Questions

    Negotiation

    No negotiation, it is what it is

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