I applied online. The process took 1+ week. I interviewed at Regions Financial (Jackson, MS)
Interview
I had an appointment with a hiring manager. We went over my online resume and job experience and she seemed genuinely interested about me personally because of my array of experience. It was more a conversation than an interrogation which was a welcomed change from the norm. This overall was an easy going interview.
Interview questions [1]
Question 1
Describe a time when you were faced with an upset customer and you were able to diffuse the situation and have a positive customer response at the end.