Ricoh Americas Corporation Interview Questions | Glassdoor

Ricoh Americas Corporation Interview Questions

Updated Sep 20, 2017
273 Interview Reviews

Experience

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Candidate Interview Reviews

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  1.  

    Onsite Service Specialist Interview

    Anonymous Employee in Framingham, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Ricoh Americas Corporation (Framingham, MA).

    Interview

    I received a phone call to meet the site manager for an interview. Met him in the cafeteria of the site, spoke about the job and my qualifications. The manager gave me a tour of the department, described their processes and introduced me to the current employees.

    Interview Questions

    • Would you be interested in the position?   2 Answers

  2.  

    Account Executive Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Ricoh Americas Corporation.

    Interview

    Very simple, spoke with the HR rep, then sales manager and eventually the sales director. Very simple, all completed in one day. Sales Manager and Sales Director were very friendly and seemed eager to bring me on the team. Once I was hired, things changed quickly. Not a positive environment.

  3.  

    Senior On-Site Services Specialist Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Ricoh Americas Corporation (Seattle, WA) in June 2017.

    Interview

    I went in to a specific location and spoke with a manager for about 20 - 30 minutes. Then, afterwards, I had a specific time of a short phone interview with another manager. I think that was when I was offered the position and given details on where and when to meet to get set up in the building they wanted to have me start working in.

    Interview Questions

    • I think I was asked about a specific time I gave outstanding customer service in a previous position.   1 Answer

  4. Helpful (3)  

    Services Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Ricoh Americas Corporation.

    Interview

    Apply online, within a week called by HR. Answered interview questionnaire online, called by HR manager for a phone interview. Within a week interviewed in person by hiring manager. Within another week had the job.

    Interview Questions

    • My hobbies, experience in sales, and what I liked and didn't like about the sales process.   1 Answer

    Negotiation

    provided a written letter of explanation of everything, then I signed, returned and I started the job.


  5.  

    Senior Receptionist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Ricoh Americas Corporation (New York, NY).

    Interview

    Mix of questions, personal and business. First interview would be a phone interview, followed by an interview at the Ricoh USA office manager, then site manager at whatever company you end up being placed.

    Interview Questions

    • General information pertaining to resume   1 Answer

  6.  

    Delivery Driver Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Ricoh Americas Corporation (Tampa, FL) in January 2017.

    Interview

    Interview strait forward looking flexible and team orientated people. Looking for key words or phrase how you can help the company. How much you know about the company history? How you see yourself being an asset to the company?

    Interview Questions

    • What are your strengths and weakness?   1 Answer

  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Ricoh Americas Corporation in December 2016.

    Interview

    First, there was a brief phone interview; then I was called in for an in-person interview which consisted of STAR interview type question and lasted about 40 mins. A few days after I received an offer which I accepted.

    Interview Questions

    • What would you do scenarios   1 Answer
  8.  

    Account Executive Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Ricoh Americas Corporation.

    Interview

    Met with the ZBA manager. We sat down he really wanted to get to know me and see my personality. It was a really laid back interview. There were no trick questions and it was all very straight forward. It was a great experience and a great company to work for.

    Interview Questions


  9.  

    Sales Representative Interview

    Anonymous Employee in Phila, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 days. I interviewed at Ricoh Americas Corporation (Phila, PA) in November 2016.

    Interview

    i had an opportunity to talk to one the of the recruiter of RICOH through virtual career fair then they took a phone interview and invited to meet their sales and executive manager in our area after a week later.

    Interview Questions


  10.  

    Commercial Account Executive Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Ricoh Americas Corporation (New York, NY) in October 2016.

    Interview

    Interview process was painful. 3 step process involving an extensive face to face interview. Followed by an online aptitude and competency evaluation that was extensive. Followed by a 2nd face to face going over the online evaluation. While being asked dozens of questions of "give an example when there was a time you had to go above and beyond for a customer"... a lot of those. Followed by a phone call to a different manager for him to approve hiring you. Followed by emails asking you to say in one sentence why you would be a better fit than other candidates.

    Interview Questions

    • When was there a time you had to go above and beyond for a customer?   1 Answer

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