Ricoh Supervisor of Credit & Collections Interview Questions | Glassdoor

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Supervisor of Credit & Collections Interview

Anonymous Interview Candidate
Declined Offer
Positive Experience
Average Interview


The process took 4 weeks. I interviewed at Ricoh in February 2010.


After submitting for the position, I was contacted via phone by HR out of headquarters in NJ. They coordinated an in-person interview with the local office. They occupy the entire building which is relatively new and very secure with restricted access, but the front door is not obvious. The interview consisted of targeted selection questions in a room right behind the reception desk. The manager conducting the interview forgot to turn off his phone. The questions are what you might expect, but make sure you research the company because they are more than what you think.

Interview Questions

  • Describe a situation where you took extra steps to satisfy a customer and include the end result.   1 Answer
  • How do you handle an employee that is not meeting expectations?   1 Answer

Reasons for Declining

After 4 weeks from the initial contact, they still had not made a decision. Besides being a sweatshop mentalitiy, if they are that unorganized to fill a position that they indicated was very necessary I'm not sure that the environment would be suitable.

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