Risk Management Solutions Technical Support Analyst Interview Questions | Glassdoor

Risk Management Solutions Technical Support Analyst Interview Questions

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Technical Support Analyst Interview

Anonymous Interview Candidate in Fremont, CA
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took a week. I interviewed at Risk Management Solutions (Fremont, CA) in July 2011.

Interview

Initial phone interview with their onsite recruiter (basic soft skills q&a) followed by a 1:1 interview with their Technical Support lead. Interview with lead lasted approximately one hour. After the interview process, the feedback was I was over qualified and the offer was extended to some more suited for the position.

Interview Questions

  • How will you prioritize a service call from two individuals with high ranking status and have the same urgency for their request?   1 Answer
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