Ritz-Carlton Interview Questions in New Orleans, LA | Glassdoor

Ritz-Carlton Interview Questions in New Orleans, LA

7 Interview Reviews

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  1.  

    Club Concierge Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Ritz-Carlton (New Orleans, LA) in April 2015.

    Interview

    Smooth & Straight to the point.. It was not a very lengthy interview.. I'd already worked at a Ritz Carlton so the interviewer was really focused on the things I learned about the company and the culture.

    Interview Questions

    • Why was I the best fit for the position?   1 Answer

  2.  

    Overnight Loss Prevention Officer Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Ritz-Carlton (New Orleans, LA) in March 2014.

    Interview

    The interview process was just like any other interview process. I did a total of three interviews and was offered the position within a few days. I met with the director of the department and then did a follow-up interview with HR. I did HR interviews with two members of the personnel there. The interview involved basic interview questions in addition to a series of behavioral questions.

    Interview Questions

    • The interview was a behavioral interview where the interviewer presented multiple scenarios and the interviewee was prompted to give a solution and result of the scenario.   Answer Question

  3.  

    Front Office Supervisor Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Ritz-Carlton (New Orleans, LA) in January 2014.

    Interview

    4 interviews. 1 with the department supervisor, then one with the Front of House Manager, then finally one with the Rooms Exec ( 2nd in command to the GM). If you get passed that? HR will call and do one final interview.

    Interview Questions

    • Typical Stars interview questions. Tell me about yourself, tell me about a time when you had to face yadayadayada.   1 Answer

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  5.  

    Housekeeping Supervisor Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at Ritz-Carlton (New Orleans, LA) in October 2013.

    Interview

    You go through at least 4 interviews. First, HR calls, then you meet with the house keeping manager, then the director, then the rooms director. It is a lengthy process, but I can appreciate that they want to bring in the right people.

    Interview Questions

    • Name a time you faced a problem with someone, how did you resolve it?   2 Answers

  6.  

    Meeting/Event Manager Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 5 days. I interviewed at Ritz-Carlton (New Orleans, LA) in September 2012.

    Interview

    Very structured. They use what they refer to as STAR questions. Each one will ask you to think of a time that you did something in your past jobs. These questions are very specific and some are a little obscure. Must give a problem, a resolution and what came from that resolution.

    Interview Questions

    • Describe a project or idea that was implemented primarily because of your efforts.   1 Answer

  7. Helpful (5)  

    Front Desk Agent Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 3 weeks. I interviewed at Ritz-Carlton (New Orleans, LA) in September 2011.

    Interview

    Initially there are three steps to the interview process: 1- a pre screening on the phone, then am initial appointment is set up. 2- interview with a front office manager, they use the STAR method of interview ing which are behavioral questions. Basically its storytelling that should always end with a satisfied guest. 3- you do an interview with a the Director of the Front of the House which are more STAR questions. From there there will be drug test and backgrond check then on to orientation

    Interview Questions

    • Tell Me About a time when you had to complet multiple projescts at one time to meet the same deadline.   1 Answer

    Negotiation

    There is room for manuvering however only if you have hotel experience. I would definitely research the cost of living, insurance, and taxes if relocating for a job so that you know what you need to live a lifestyle of your choice


  8.  

    Gardemanger Cook Interview

    Anonymous Employee in New Orleans, LA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Ritz-Carlton (New Orleans, LA) in December 2009.

    Interview

    - 3 telephone interviews with employees from different departments (as an employee later, every manager and assistant will have to do these) going through a catalogue of general questions -most of them are character and personality questions
    - once approved, face-to-face interview with department head and tour through entire hotel and future department

    Interview Questions

    • Imagine, you'd enter a room full with people, do you immediately understand what the situation is? Explain which situation came to mind.   Answer Question

    Negotiation

    I didn't negotiate because I was offered more than expected.


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