Ross Stores Interview Questions | Glassdoor

Ross Stores Interview Questions

Updated Oct 21, 2017
1,057 Interview Reviews

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  1.  

    Retail Associate Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Ross Stores (Portland, OR).

    Interview

    I applied online and when it was time to interview I had to reschedule cuzz my daughter was sick, but then I was able to come in so I went to the interview, I got lucky and it was all one on one I was nervous, but the girl I interviewed with made me feel at ease

    Interview Questions

    • What qualities do you bring to the company that would make you a good asset   1 Answer

    Negotiation

    It went easily for me and I got the job


  2. Helpful (6)  

    Store Manager Interview

    Anonymous Interview Candidate in Memphis, TN
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Ross Stores (Memphis, TN) in January 2017.

    Interview

    I am glad I had the opportunity to meet you in person last Friday. After our initial phone interview you made me very interested in pursuing a career with Ross. That all changed last Thursday and Friday. I attempted to clarify the meeting time and place for our second interview and was lead to believe it was scheduled for 1/19 at 2:00 pm because you confirmed that it was the correct date and time. When we spoke on the phone on the 19th you stated that I did not call or show up or say "kiss my dog" or anything and it was your intention to make it look like it was my mistake, when it was actually yours. But I still wanted to hear about the opportunity so I agreed to meet you the following day. Like the previous day, more follies continued when I arrived at 10:00 am for our scheduled interview. You admittedly made a mistake and scheduled my interview at the same time as your new store conference call. After you called me by the wrong name, "Bruce", you asked me the same questions that we discussed on the phone for 45 minutes during our initial conversation/interview. During our interview/conference call I felt as if you did not listen to my answers or our conversation due to the ongoing conference call chatter in the background on one of your two cell phones. After you completed the conference call the store tour/walk was very informative and interesting, and at this point I was still willing to forgive the circumstances and see what opportunity you had available for me at Ross. When we returned to the office and you called me by the name, "Bruce" again I had the feeling that this would not be an environment that I would be happy to work in. Then came the news that since I didn't show up or call the previous week for the interview that you made a mistake in scheduling that you had hired someone for that position. I should have walked out of the interview several times due to your lack of professionalism but this was the last straw. I was not going to respond to your request for the references and my intentions to continue the process, but since you texted me and emailed me I thought it was appropriate for me to respond to you and tell you why I would not consider working for you or the Ross company at this time. I have accepted a position at another company and I am looking forward to this great opportunity. I wish you success and I hope that any future candidates for Ross do not have to experience the same misfortunes that I went through during the interview process.

    Interview Questions

    • situational, leadership, team, expenses, profit, merchandising, experience   Answer Question
  3. Helpful (4)  

    Sales Associate Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Ross Stores (Houston, TX).

    Interview

    They called me about a week or 2 after I applied online. I went in for an interview, they told me about the background check. I was extremely excited about this interview. It was the perfect location right in between my home and my college campus. I wrote down my number and the days I was willing to work down for the interviewer. He told me that I'd get a call with the results on Friday. I never got a call so I waited the weekend and called them. I would ask to speak to a hiring manager, ask about a follow-up, they'd tell me they would call back and never did. I did this 3 times because I was so determined to have that job. It was very disheartening. I believe every employer looks for reliability and you yourself weren't reliable. Shame on you for not keeping your word.

    Interview Questions


  4.  

    Cashier Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Ross Stores (New York, NY).

    Interview

    The interview process was easy. They just asked about schedule of availability. Have you tell them about yourself and your previous experiences. It's not difficult to get an offer at all.

    Interview Questions


  5.  

    Corporate Manager Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Contacted by a team member on the team I applied for and had a phone screen with her. Then I had 2 one on one phone interviews (hour each). Finally they flew me out for a final round with the VP, and SVP. They worked with my schedule as I had another offer from a company in hand at the time. Very grateful for that.

    Interview Questions


  6.  

    Customer Service Associate Interview

    Anonymous Employee in Jenkintown, PA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Ross Stores (Jenkintown, PA) in January 2017.

    Interview

    I filled out an online application and received a call the next day for an interview. Three days later I went on the interview and was offered the position. She made the position sound great and even offered to get me into the summer internship program which i thought was great since I am a HR major, so the internship was what really sold me. However after orientation I was not trained nor put on the schedule. Yet, was called an asked to come in to work a 4hr shift on two different occasions. Then was told I would be doing stock and working if the fitting room or and number or places within the store even though that is not what was told to me in the interview. This store is very unorganized! Also they neglected to tell me that they can not guarantee a minimum amount of hours. And the starting rate is 9.00$ with bi-weekly pay periods. Needless to say since then I have had and accepted much better employment offers. I would steer clear of this particular Ross store at all costs.

    Interview Questions


  7.  

    Area Supervisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Ross Stores in January 2017.

    Interview

    For internal promotion, you are required to do an interview with 8 managers from the different Ross stores, then meat with the district manager and the area loss prevention manager. It was like a two hour process, but I enjoyed it. Talking to the different managers you learn different perspectives and new things. I was asked pretty much the same questions over and over but each manager analyzed your answers differently. I wasn't well prepared for the interview, but they thought I did a good job. I didn't get the job right away, they thought I had to work on certain things before I got the promotion. Which I'm glad for, because now that I think about it, if I had gotten the position right away, I probably would have sunk. I had some things to learn and I am glad that they took the opportunity to teach me and develop me. The interview is easier if you are prepared, I would do it again if I wanted another promotion. This time I will be better prepared, because I know what to expect and how to answer the questions. You have to be super confident in the interviews, even if you are a little bit timid they will pick up on it.

    Interview Questions

  8. Helpful (5)  

    Retail Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Ross Stores (New York, NY).

    Interview

    The interview process was brief; questions were intended to observe your thought process and how you handle a difficult situation. There is no wrong answer unless you do not answer the question at all or redirect it by answering a different question.

    Interview Questions

    • What actions did you take when an event was not performing according to plan?   Answer Question

  9. Helpful (1)  

    Store Associate Interview

    Anonymous Employee in Burke, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Ross Stores (Burke, VA).

    Interview

    The interview process was easy as I had previous experience as a volunteer store associate at another organization, which aided me to my advantage. The questions asked were mainly focused on my availability and personal information, rather than "typical" competence and experiences questions asked to screen candidates.

    Interview Questions

    • What were your previous experiences in sales?   1 Answer

  10. Helpful (2)  

    Seasonal Sales Associate Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Ross Stores (Los Angeles, CA) in December 2016.

    Interview

    At first I wasn't expecting to get the job because it took almost 3 weeks to hear from anyone about having an interview. The interview process itself was fairly smooth, I got a call and the manager asked me to come in the next day for an interview. Everyone at this particular store is young and around the same age so talking to the manager wasn't very intimidating. I really liked her interviewing style because it felt more like a normal conversation and that really helped eliminnate nerves. She told me that it would take a week or two for my background check, but it ended up only taking a few days.

    Interview Questions


See What Ross Stores Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “Very fast paced Team Members and Managers are friendly”“Very fast paced Team Members and Managers are friendly” – Full Review

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