SSE Interview Questions in Cumbernauld, Scotland | Glassdoor

SSE Interview Questions in Cumbernauld, Scotland

Updated Apr 19, 2017
1 Interview Review

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    Customer Service Advisor Interview

    Anonymous Interview Candidate in Cumbernauld, Scotland (UK)
    No Offer
    Neutral Experience

    Application

    I applied online. The process took 2 weeks. I interviewed at SSE (Cumbernauld, Scotland (UK)) in April 2017.

    Interview

    I passed the first two stages of the process - my CV was fine and I successfully completed the online assessment. I just had my phone interview yesterday (first time I had ever done one), and while the guy was nice enough, there was a lot of background noise. I got an e-mail around an hour ago acknowledging that I was unsuccessfully, which doesn't really surprise me as there were a lot of questions to be answered in 20 minutes. Overall, I found the phone interview the hardest part of the experience, but at-least I now know what to expect from interviews being conducted this way.

    Interview Questions

    • Give a time in your job/college/school that you knew you made a mistake.   Answer Question
    • How would you deal with customers complaining on the phone?   Answer Question
    • What would be the hardest thing for you to pick up and learn at sse?   Answer Question

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