SYKES Technical Support Interview Questions | Glassdoor

SYKES Technical Support Interview Questions

6 Interview Reviews

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Technical Support Interview

Anonymous Employee in Manila (Costa Rica)
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 1 day. I interviewed at SYKES (Manila (Costa Rica)).

Interview

Fill out a CV on paper and on a computer
Screening Interview with HR staff
Second Interview with HR TL
Tests - depends on years of experience and the account applied for
Job Offer or not

Interview Questions

Negotiation

2 options will be given: low salary high benefits such as more days of leave, or high salary less benefits

Other Interview Reviews for SYKES

  1. Helpful (10)  

    Technical Support Interview

    Anonymous Employee
    Accepted Offer

    Interview

    technical test
    IQ test
    Comptency based interview
    English test

    Interview Questions

    • tell me a situation where something happened.... situational questions   2 Answers

    Negotiation

    What were you able to negotiate? What advice would you give others considering an offer?


  2.  

    Technical Support Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. I interviewed at SYKES in May 2012.

    Interview

    Very easy process. I found out about this job through a recruitment agency. I went to them in the morning, had an interview that afternoon and was offered the job within a couple of hours. Interview was a one-on-one interview which included listening in to calls.

    Interview Questions


  3. Helpful (1)  

    Technical Support Interview

    Anonymous Interview Candidate in Cebu City (Philippines)
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at SYKES (Cebu City (Philippines)) in November 2011.

    Interview

    The process was quite difficult as you really have to surpassed different levels of different tests.

    Interview Questions

    • The mock test and Berlitz were the most difficult and challenging part.   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Technical Support Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at SYKES in August 2010.

    Interview

    Was done by a young person; she sounded like a child playing grown-ups. I think that sums it up, though this question requires a minimum of fifty words. They employed me, I guess, because of my clear and coherent English, because not much technical knowledge was needed, despite the job title. Anything too difficult meant booking a face-to-face technician.

    Interview Questions

    • There weren't any. The interviewer would have been unable to formulate any   1 Answer

    Negotiation

    I didn't negotiate, and would have been able to. It was take it or leave it.


  6. Helpful (14)  

    Technical Support Interview

    Anonymous Employee in Makati City (Philippines)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at SYKES (Makati City (Philippines)) in September 2009.

    Interview

    4 Interviews:
    - HR
    - TL Interview/Panel Interview
    - Account Manager Interview
    - Client Interview

    Interview Questions


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