Salesforce Community Support Representative Interview Questions | Glassdoor

Salesforce Community Support Representative Interview Questions

1 Interview Review

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Community Support Representative Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 6+ weeks. I interviewed at Salesforce in March 2014.

Interview

The hiring/interview process here was fantastic! Very organized and low-stress compared to interviews at other companies for similar roles. Had an initial phone screen with the recruiter, then a phone call with the hiring manager, then an in-person interview with the hiring manager and 3 other team members (in-person total of 2 hours)

Interview Questions

  • GIven hypothetical customer support cases and asked how I would respond to each. Not really surprising considering the nature of the role.   Answer Question
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