Sallie Mae Account Manager Interview Questions | Glassdoor

Sallie Mae Account Manager Interview Questions

Interviews at Sallie Mae

2 Interview Reviews

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Account Manager Interview

Anonymous Employee in Las Vegas, NV
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. I interviewed at Sallie Mae (Las Vegas, NV).

Interview

Started through a temp agency and was hired on permanent...

Interview Questions

Negotiation

no

Other Interview Reviews for Sallie Mae

  1. Helpful (1)  

    Account Manager Interview

    Anonymous Employee in Newark, DE
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 weeks. I interviewed at Sallie Mae (Newark, DE) in June 2012.

    Interview

    Initial communications were confusing in some cases. It was all through email initially, and the first interview, a phone interview, was scheduled via an online scheduler. The phone interview was brief, only about 10 minutes, and then I waited a few days and got called to be scheduled for a regular interview. The normal interview had a single initial person you spoke to, who then forwarded you to another higher up person immediately following the first interview. They were all nice, asked the standard interview questions, and explained about how the job worked and how to be successful.

    Interview Questions

    • They asked to roleplay a situation where you were on the phone with a borrower who couldn't pay, and asked what you would say to them. This was difficult and unexpected.   Answer Question

    Negotiation

    A person from HR called. There wasn't that much room for negotiation.


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