Verizon Wireless Interview Question: Say you're a Supervisor. How ... | Glassdoor

Interview Question

Retail Leadership Development Program Interview Phoenix, AZ

Say you're a Supervisor. How would you handle an employee

  who is not performing up to expectations? Perhaps they've been fine in the past but the past 3 days or so you've noticed a difference.

Interview Answer

2 Answers


Go up to the employee, mentioned that I know he's always been a good employee and ask if something going on in his life right now that's spilling into work. Is it something that I can help with by giving him support or time off? Suggested if he's completed all of his tasks, it would be beneficial for him and the company to go help out his co-workers who still have a lot left to do.

Interview Candidate on Jun 15, 2012

Using 'I' statements, let the employee know you value their work and that you've noticed a change in their typical work activity. Most of us, when approached like that will have a response. If not, be ready to ask - "Can you tell me why?"

Anonymous on Feb 7, 2015

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