School Specialty Customer Service Representative Interview Questions | Glassdoor

School Specialty Customer Service Representative Interview Questions

1 Interview Review

Experience

Experience
0%
0%
100%

Getting an Interview

Getting an Interview
100%

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy

1 Candidate Interview Review Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

Helpful (1)  

Customer Service Representative Interview

Anonymous Interview Candidate in Greenville, WI
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 1 day. I interviewed at School Specialty (Greenville, WI) in June 2009.

Interview

What about places like School Specialty in Greenville, Wisconsin? They had me jump through hoops for a part time customer service job. I scored 100 percent on a data entry exam, was interviewed by 2 people. Then they sent me a so-called personality test. They said “be careful you don’t lie”, “lots of people do”. One question was: Are you a Conservative or Liberal. Since I am a Moderate, there is no fairness in this question. Very invasive questions that shouldn’t be on an employment exam, anyway.. (about 180 questions) How about this one? Would you sent your bad food back in a restaurant or shove it to the edge of your plate? Since I would send mine back, that must indicate that I couldn’t be easily manipulated. This is supposedly a legitimate business. I found out they hired someone 25 years younger than me for this job. They don’t want to hire people who are over 55 years old, possibly.

I am perplexed as to how one is told there are no right or wrong answers on this very strange test, yet, you have to "pass" it in order to get hired. Quite laughable, actually. Since I was a rep for Kimberly Clark for a decade, until they eliminated our department. This interviewer said I had to pass this test in order to be a rep. I'm a little ahead of you guys, I would say.

Interview Questions

  • Give an example of a time you were the only one to help a customer? Not that hard, but was same question for each place I worked. (too hard to remember for places from long ago)   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.