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      Sears

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      Inbound Customer Service Representative Interview

      Jul 14, 2017
      Anonymous employee
      Lake Mary, FL
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Sears (Lake Mary, FL) in Nov 2013

      Interview

      Was interviewed by several people (who turned out to be Team Leaders, our direct supervisors) who asked different questions in each stage. If you weren't eliminated you would go straight to signing on. This was in 2014, when the business seemed to be going well, so they could afford to interview with that level of detail.

      Interview questions [2]

      Question 1

      When a customer calls with a problem, how do you handle it?
      1 Answer

      Question 2

      Can you work mornings, afternoons and evening shifts to midnight?
      1 Answer

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