Sears Cashier/Sales Associate Interview Questions | Glassdoor

Sears Cashier/Sales Associate Interview Questions

Updated Oct 14, 2017
45 Interview Reviews

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Helpful (3)  

Sales Associate/Cashier Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Sears.

Interview

Since I had no previous experience in retail, the interview process was mostly assessing my personality and moral standing. A manager ended up walking in towards the end of my interview and gave me an orientation for working in the shoe department.

Interview Questions

Other Interview Reviews for Sears

  1.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate in New Brunswick, NJ
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Sears (New Brunswick, NJ) in August 2017.

    Interview

    Fairly straightforward behavioral questions. Interviewer was nice and down to earth. Overall positive experience despite no offer. I would certainly say I was given a fair opportunity for the position.

    Interview Questions


  2.  

    Sales Associate/Cashier Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Sears (San Diego, CA) in July 2017.

    Interview

    Very easy but they took awhile to get to me. I spent 20 minutes waiting to be called in. They did get back to me fairly quickly but I had to do a drug test and background test which took awhile.

    Interview Questions

    • Q: What do you expect in a manager   Answer Question
    • Q: What is your favorite retail store to shop at and why   Answer Question
    • Q: What was the best customer experience you ever received as a shopper   Answer Question
    • Q: When was an instance when you went out of your way to help a fellow employee with his/her task   Answer Question
  3. Helpful (2)  

    Sales Associate/Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Sears.

    Interview

    I was told to go into the HR office. I was pulled into the Store Manager's office, & the manager asked me a couple of questions. I was hired on the spot.

    Interview Questions


  4.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Casper, WY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sears (Casper, WY) in April 2017.

    Interview

    There were different interviews with two different people on the same day. They were very friendly and at first I thought I wouldn't get the job because I was kind of nervous during the first interview, but I was more calmer during the second interview. It was mainly scenario questions and tell me about a time when... and how you dealt with it questions. They were really big on the credit cards and the SYW program, so my advice would be to do your research and know as much as possible about those programs.

    Interview Questions

    • Why do you want to work here?   Answer Question
    • What does good customer service look like to you?   Answer Question
    • What was a time that you gave really good customer service?   Answer Question
    • What was a time when you had to deal with a difficult customer and how did it work out in the end?   Answer Question
    • What was a time when you had to learn something really fast?   Answer Question
    • What is your availabilty?   Answer Question
    • What was a stressful situation that you had to deal with and how did you deal with it?   Answer Question
    • After explaining the credit cards: What did you take away from that explanation?   Answer Question
    • Why do you think you will be a good fit for our company?   Answer Question
    • What are your expectations in a management team?   Answer Question

  5.  

    Cashier/Sales Associate Interview

    Anonymous Interview Candidate in Phila, PA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Sears (Phila, PA).

    Interview

    The HR department was very professional but when I went for the store interview at the Cottman & Bustleton store, the hiring manager did not seem very professional: he was quite late for the interview and he looked unkempt and the office he interviewed me in was messy looking. He was not prepared for the interview, he had not read my application - nor did he even have my application in front of him. He also seemed rather arrogant. I left there with a very bad impression of Sears.

    Interview Questions

    • He asked me which position I was applying for and then just said to tell him about myself.   Answer Question

  6.  

    Sales Associate/Cashier Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Sears.

    Interview

    I applied, and within a few minutes, I got a call. I interviewed the next day. They offered me the job less than 3 days later. The interview itself was short and simple. It's nothing to be scared of. It's pretty informal and upfront. It was a painless experience. Just breathe.

    Interview Questions

    • How do you think your previous manager/employer/coworkers describe you?   Answer Question

  7.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate in Daytona Beach, FL
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Sears (Daytona Beach, FL) in October 2016.

    Interview

    Put in application and was emailed the next day for an interview. I read previous reviews saying how they are always late and thought it must just be those people. No, my interview was scheduled for 3:30 so I got there at 3:15 and told one of the employees that I had an interview at 3:30 so they told me to wait closer to the time and then to knock on a door. So now it's 3:45 and one manager comes around the corner saying she'll have someone else come interview because she needs to eat lunch. So it's 4 and another interviewee got there and was shocked when I told her what time my interview was supposed to be and she ended up leaving because she did not want to wait anymore. I finally get called back around 4:15 (a whole hour after I arrived) and the interview was easy, basic questions like "tell me about yourself", availability, and why I left my past jobs and did and didn't like about them. Then he described the 3 main points of the job that I was applying for. The interview was less than 10 minutes long and received an email the next day saying I was hired and to do the prescreening process (drug test and background check). Needless to say I will not be taking the job because if that's how it was just for an interview I cant imagine how it would be working there. Very disappointing sears.

    Interview Questions

    Reasons for Declining

    Sat for over an hour waiting for my interview and they seem very disorganized

  8.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Kennesaw, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Sears (Kennesaw, GA) in July 2016.

    Interview

    I applied and was called two days later. It was really easy. He asked basic interview questions and then he liked me and asked his boss to interview me on the spot.

    Interview Questions


  9.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Coral Springs, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sears (Coral Springs, FL) in May 2016.

    Interview

    Fast, quick. Make sure do to dress all out because retiail is apostion were there want people who are fun, spontenous, and easy going. Dont come looking like you about to sell bibles, and tense. Also bring a copy of your resume, and learn about the sears credit cards prior to the interview.

    Interview Questions

    • If i was a member aka customer what would you ask me at checkout?   1 Answer

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