Service Corporation International Family Service Counselor Interview Questions | Glassdoor

Service Corporation International Family Service Counselor Interview Questions

Updated Oct 10, 2016
17 Interview Reviews

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Family Service Counselor Interview

Anonymous Employee in Portland, OR
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took a week. I interviewed at Service Corporation International (Portland, OR) in July 2016.

Interview

Sat down with the manager and they told me about the position and went over what it entails. Also was told about other positions as well. Was very helpful with all my questions and needs.

Interview Questions

Other Interview Reviews for Service Corporation International

  1.  

    Family Service Counselor Interview

    Anonymous Employee in Birmingham, AL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Service Corporation International (Birmingham, AL) in February 2016.

    Interview

    lengthy; first a phone interview with the recruiter, then a one on one interview with the recruiter, then met with 2 sales managers at 2 different locations for an interview

    Interview Questions

    • sales background, life insurance license, prospecting, action plan   Answer Question
  2.  

    Family Service Counselor Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Service Corporation International (Portland, OR).

    Interview

    Warm and fuzzy. The income was overstated. This is a high turnover position. One needs to ask to see the sales number for that last year at that location.

    Interview Questions

    Negotiation

    Need to ask to see the sales numbers to see is sales potential at that location is realistic.

  3. Helpful (4)  

    Family Service Counselor Interview

    Anonymous Interview Candidate in West Columbia, SC
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Service Corporation International (West Columbia, SC) in April 2015.

    Interview

    Interview? I was basically offered the job if I wanted it without any questions. I mentioned I had some sales experience and that was all it took. It seemed like they only wanted a warm body to fill the position.

    Interview Questions

    Reasons for Declining

    There is no real means of lead generation. It's DIY.

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  5.  

    Family Service Counselor Interview

    Anonymous Employee in Akron, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Service Corporation International (Akron, OH) in January 2015.

    Interview

    Extensive upbeat telephone interview by Hr Rep covering my entire life and employment
    history. This was followed by 2 additional in person interviews with the Sales Manage, General Manager, and District Manager. A personal tour of the grounds and a very informative overview of the cemetery process.

    Interview Questions

    • How much sales experience do you have? What do think after touring our cemetery? Do you have any problems making warm calls.? Are you comfortable working in informal attire-suit, tie etc.?   1 Answer
    • Do you have an issue with making 8.10 hr plus commissions, if earned?   1 Answer
    • Discussion if as a family Service Counselor are you able to communicate in an effective manner ;display empathy and sincerity, while our customer is having the worst day of their lives when faced with the death of a loved one and having to make hundreds of decisions in a very short time.   1 Answer

    Negotiation

    There is no real negotiation. Pay is 8.10 Hr, plus commissions, if you can sell. So, be a superb salesman; stay focused; educate customers via conversational selling, or your financial gains will be minimal.

  6.  

    Family Service Counselor Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at Service Corporation International (Houston, TX) in November 2014.

    Interview

    It was a very long process. It took three weeks. Lots of back and forth with the middle man. The middle man could of been avoided. It took way too long to get on board.

    Interview Questions

    • Have I buried anyone before   1 Answer
  7. Helpful (6)  

    Family Service Counselor Interview

    Anonymous Employee in Tuscaloosa, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Service Corporation International (Tuscaloosa, AL).

    Interview

    If you look presentable and speak well, they will hire you. You just have to show you can be comfortable with strangers and carry on a conversation. This is a sales job.

    Interview Questions

    Negotiation

    There are no negotiations. You are paid a $7.25 per hour draw against your commissions.

  8. Helpful (3)  

    Family Service Counselor Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Service Corporation International in February 2014.

    Interview

    Very detailed process. It takes a long time....be sure to ask specifically about compensation. This is very misleading and by the time you are hired and pass your insurance exam, it is too late to do much about it.

    Interview Questions

    • How many hours do you anticipate working each week?   1 Answer

    Negotiation

    there is no negotiation. It is what it is.

  9. Helpful (1)  

    Family Service Counselor Interview

    Anonymous Employee in Greeley, CO
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ months. I interviewed at Service Corporation International (Greeley, CO) in January 2014.

    Interview

    It was obvious that this location was desperate for anybody with a pulse. I spoke with location manager for about 15 minutes. It was the easiest interview I've ever had. I had the feeling that if I did not work out, then I would be in a long list of names.

    Interview Questions

    • What makes you think you can sell in this industry?   1 Answer

    Negotiation

    There was no negotiation.

  10. Helpful (1)  

    Family Service Counselor Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Service Corporation International (Atlanta, GA) in January 2014.

    Interview

    Met with the sales manager and several other family service counselors to ask questions and get a tour of the funeral home. I also was able to meet with the general manager of the funeral home to ask questions. Both my manager and general manager were very nice and I enjoyed working with them.

    Interview Questions

    • Why do you want to sell funeral packages and burial spaces?   1 Answer
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