Servpro Industries Customer Service Representative Interview Questions | Glassdoor

Servpro Industries Customer Service Representative Interview Questions

Interviews at Servpro Industries

3 Interview Reviews

Experience

Experience
34%
33%
33%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy

 

Customer Service Representative Interview

Anonymous Interview Candidate in Gallatin, TN
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 1 day. I interviewed at Servpro Industries (Gallatin, TN) in September 2017.

Interview

They say they are going to do a phone interview, when you do it they inform you that they aren't the hiring committee that they have to send your info to the hiring management. Then you hear nothing back from them

Interview Questions

Other Interview Reviews for Servpro Industries

  1. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Gallatin, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Servpro Industries (Gallatin, TN) in October 2012.

    Interview

    It was intense for the job they are hiring for. I had a phone interview and then an interview with the shift supervisor and then with the top manager. Had to take 2 computer tests for competency and knowledge and personality. LOTS of paperwork. I was told they expected "some" overtime and flexibility. (This was a gross understatement) They only want people with previous call center experience, which I had. It did not prepare me for the actual job and the amount of multi-tasking I was expected to do.

    Interview Questions

    • "Have you ever not gotten along with a co-worker and how did you handle it?" Their questions were pretty typical of an interview.   Answer Question

    Negotiation

    I just accepted what they offered.


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Lorton, VA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Servpro Industries (Lorton, VA) in April 2013.

    Interview

    Just one in person interview. Asked about previous experiences and what I brought to the table. The interview was very easy and straightforward. Received a call 2 weeks later saying I got the job.

    Interview Questions

    Negotiation

    There was no negotiation

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