Kelly Services Interview Question: She wanted me to do a role-pl... | Glassdoor

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Interview Question

Technical Support Advisor Interview

She wanted me to do a role-play with her on what to do with

  a customer who is receiving an error message "server not found". I just did not know how to start, not having a lot of experience in role-playing scenarios, but a lot of customer service experience and taking escalated calls playing a role as supervisor in my previous work.

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