Shell Energy Retail Customer Contact Agent Interview Questions | Glassdoor

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Shell Energy Retail Customer Contact Agent Interview Questions

Interviews at Shell Energy Retail

1 Interview Review

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Customer Contact Agent Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a staffing agency. The process took 1 day. I interviewed at Shell Energy Retail.

Interview

Competency based questions, a maths test, an English test where we had to respond to customer letters and a team-building exercise about being stranded and what items would be the most important.

Interview Questions

  • Give an example of a time you have brought out the best in someone.   Answer Question
  • Give an example of a time you have worked closer with a senior colleague.   Answer Question
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