Shell Vacations Hospitality Guest Service Agent Interview Questions | Glassdoor

Shell Vacations Hospitality Guest Service Agent Interview Questions

1 Interview Review

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Guest Service Agent Interview

Anonymous Interview Candidate in Anaheim, CA
Declined Offer
Neutral Experience
Average Interview

Application

I applied through other source. The process took 1 day. I interviewed at Shell Vacations Hospitality (Anaheim, CA) in January 2013.

Interview

I had to fill out an application online AND in person, which took forever to do in person. Have your references, previous employer's info, etc when coming into the interview.

Some questions:
-Why do you want to work here?
-What is your strongest quality?
-If a drunk man came to the front desk and said the men's restroom was on fire, what would you do? Our security is only from 10pm-6am, so what if it was outside of those hours?
-What is your proudest moment?
-What is an obstacle you had to over come at work?

Interview Questions

  • If you were on the phone with an owner and a person came to the front desk wanting to check-in, who would you help first?   1 Answer

Reasons for Declining

With a degree, a full time front desk agent is not the position I planned on having! The position wasn't giving me hope of moving up in the company.

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