Singapore Airlines Customer Affairs Manager Interview Questions | Glassdoor

Singapore Airlines Customer Affairs Manager Interview Questions

2 Interview Reviews

Experience

Experience
50%
50%
0%

Getting an Interview

Getting an Interview
50%
50%

Difficulty

4.0
Average

Difficulty

Hard
Average
Easy

2 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Customer Affairs Manager Interview

Anonymous Employee in Singapore (Singapore)
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied through an employee referral. The process took 2+ months. I interviewed at Singapore Airlines (Singapore (Singapore)) in January 2013.

Interview

First interview with a HR Manager as well as the department manager is followed by a written exam, a second interview is conducted only by the department senior management, followed by a phone call to offer the job and salary package.

Interview Questions

  • How do you manage stress and a difficult passenger over the phone?   1 Answer

Other Interview Reviews for Singapore Airlines

  1. Helpful (6)  

    Customer Affairs Manager Interview

    Anonymous Interview Candidate in Singapore (Singapore)
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Singapore Airlines (Singapore (Singapore)) in October 2012.

    Interview

    First of all you have to complete a case study. After which you will have a panel interview in which you will have 2 interviewers which is the Senior Vice President of Customer Affairs. The interviewers were nice however you are not very sure what they are looking for specifically

    Interview Questions


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.