Sitel Interview Questions | Glassdoor

Sitel Interview Questions

Interviews at Sitel

577 Interview Reviews

Experience

Experience
61%
20%
19%

Getting an Interview

Getting an Interview
64%
13%
9%
6
4
4
0

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
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  1.  

    Agent Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Sitel (Knoxville, TN) in October 2015.

    Interview

    Applied. Heard back to schedule interview fairly quickly. Went to Interview. Was asked many questions. Was given options on what campaign I wanted to work for. Talked about pay. Chose schedule.

    Interview Questions


  2. Helpful (12)  

    Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Sitel (New York, NY) in March 2015.

    Interview

    it was very easy. only asked a few basic questions. got offered the position. took the position. was easy work. work at home. they have several campaigns that you can work if you qualify for them. they transfer between campaigns as needed.

    Interview Questions

    • Q: why do you want to work here?   1 Answer
  3. Helpful (1)  

    Computer Services Interview

    Anonymous Employee in Glasgow, KY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Sitel (Glasgow, KY) in March 2016.

    Interview

    Had a group interview with 5 other people Appling for the same job. Later each person was called in one at a time to choose a desired shift that they would be working after training. Go on a tour of the call floor and then was sent for a drug test. Once test results came back it was notified of when to come for training.

    Interview Questions

    • What computer experience do you have?   1 Answer

  4.  

    CCR Interview

    Anonymous Employee in Ocala, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Sitel (Ocala, FL) in August 2015.

    Interview

    The interview process was easy and hassle free. The managers are friendly and explained everything to me, and there was no question left unanswered. This was a super easy and no-stress interview. You will love it here, just apply, come interview and become a Sitel family member.

    Interview Questions

    • Why would you want to work at Sitel?   1 Answer

  5.  

    W@H Customer Service Representative Interview

    Anonymous Employee in Anniston, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Sitel (Anniston, AL) in May 2017.

    Interview

    Applied and as soon a I finished the application I was scheduled an interview within the next two days
    Had the interview was 15 minutes long
    My interviewer was very friendly and told me I got the job
    Got an offer the next day
    The hiring process all together was 2 weeks

    Interview Questions

    • Had to watch a Gordon Ramsey video and had to memorize three ingredients   Answer Question
    • Tell me about a time about when you had to deal with a difficult customer and how did you handle it   Answer Question

  6.  

    WAH Sales/Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Sitel (Atlanta, GA) in June 2016.

    Interview

    They just ask some simple questions. Ask you to watch a YouTube video and tell them the main ingredients that was showed in the video. And asked you who the vice president of sitel is.

    Interview Questions

    • Watch one of Gordon Ramsey video on YouTube and tell them the main ingredients   1 Answer

  7.  

    Any Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took 2+ months. I interviewed at Sitel.

    Interview

    Interview is easy, just breath air and you are employed.

    Interview Questions

    • do you have open flexability?   1 Answer

    Negotiation

    Not able to negotiate.

  8.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Sitel.

    Interview

    It was pleasant and laid back...I loved Brandy. She was easy going...I was intimidated by her or anything. She made the interview process pretty easy...which is something i can appreciate.

    Interview Questions

    • Why do you want to work here?   1 Answer

  9.  

    IT Support Interview

    Anonymous Employee in Amarillo, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Sitel (Amarillo, TX).

    Interview

    Standard interview format with senior leadership staff of the local site. As this was for a site leadership position, the site director and the other senior management from all departments were involved. The interview was exceptionally professional and thorough. Each department head was allowed to interact and encouraged to ask questions regarding the relationship between IT and their departments.

    Interview Questions

    • Numerous questions about experience as well as presenting current issues and requesting thoughts on resolution of those issues.   Answer Question

  10.  

    Site Director Interview

    Anonymous Employee in Hamilton, AL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sitel (Hamilton, AL) in May 2017.

    Interview

    Thorough interview process with friendly and engaging conversation. Difficult but fair questions. We started with a phone interview, that led to a follow up video interview. I was then asked to tour the facility and surrounding area before being offered the position.

    Interview Questions

    • Why do you want this position   1 Answer

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