I applied online. The process took 2 days. I interviewed at Sitel (Vernon Hills, IL) in October 2013.
The Hiring process entailed to fill out an online 4 page application followed by an assessment (behavioral, Technical, Typing, Voice Audition). I was notified by email if passing and invited to schedule an interview. I was able to through a link pick the best times for me and also cancel if necessary. The interviewer called 15 minutes late but she had back to back interviews and was very nice.
There was no negotiations it was a fixed off of part time 9.50/hour pay.
Your feedback has been sent to the team and we'll look into it.