Social Security Administration Contact Representative (Toll Free Number) Interview Questions | Glassdoor

Social Security Administration Contact Representative (Toll Free Number) Interview Questions

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Contact Representative (Toll Free Number) Interview

Anonymous Employee in Manassas, VA
Accepted Offer
Positive Experience
Average Interview

Application

I applied through other source. I interviewed at Social Security Administration (Manassas, VA).

Interview

I was asked several questions concerning dealing with the general public and if you have had experience dealing with the, as I call it, " John Doe" public, you would be a good candidate to work for Social Security. Also, being able to work with numbers is a must as most of our work is centered around social security numbers; which help us to identify everyone. Excellent oral communication is also a plus.

Interview Questions

  • Questions on how you would handle an irate person coming into a local office because he/she has not received their social security check for the month on check day. What questions would you immediately ask them or how would you handle the situation. They give scenarios for you to actually act out in.   1 Answer

Negotiation

Yes, I will accept the position.

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