Blurred employer
Cover image for Southwest Airlines
Logo
See All Photos
Best Places to Work 2023

Southwest Airlines

Engaged Employer

Southwest Airlines

Add an Interview

Southwest Airlines Interview Questions

Updated Sep 26, 2023

To filter interviews, or .
Found 1,564 of over 1.6K interviews

Interviews at Southwest Airlines

Experience
Positive79%
Negative10%
Neutral12%
Getting an Interview
Applied online83%
Recruiter6%
Employee Referral5%
Difficulty
2.6
Average
HardAverageEasy

Southwest Airlines

Anonymous Interview Candidate in Dallas, TX

Declined Offer
Positive Experience
Easy Interview
Application

I applied online. I interviewed at Southwest Airlines (Dallas, TX)

Interview

Interview was excellent. Received advice before every step of interview and recruiter followed up every step of the way. Very nice and friendly to work with. Culture is very important to Southwest Airlines, so they are primarily looking to see how well you will work with the team.

Interview Questions
  • What was a difficulty you had while tutoring other students?
    Answer Question
Be the first to find this interview helpful

Southwest Airlines

Anonymous Interview Candidate in Dallas, TX

No Offer
Neutral Experience
Easy Interview
Application

I interviewed at Southwest Airlines (Dallas, TX)

Interview

The interview Process was fun and long . Be energetic and be yourself . I missed my first fight and made it to the second round of interviews so I was there all day

Interview Questions
Be the first to find this interview helpful

What people are saying about Southwest Airlines

Got a burning question about interviews at Southwest Airlines? Just ask!

On Glassdoor, you can share insights and advice anonymously with Southwest Airlines employees and get real answers from people on the inside.

Ask About Interviews

Southwest Airlines

Anonymous Employee in Dallas, TX

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Sep 2023

Interview

Submitted application January 2023 and received an email to confirm if still interested in position 8/22/23. Received face to face interview email 8/28/23. The interview was on 9/11/23 and received CJO at the interview. Will be notified in November of the next steps and training information but I do know that training will be between January- March 2024. Biggest tip I can give is to be your complete self.

Interview Questions
2 people found this interview helpful

Southwest Airlines

Anonymous Employee in Atlanta, GA

Accepted Offer
Positive Experience
Easy Interview
Application

I interviewed at Southwest Airlines (Atlanta, GA)

Interview

There were two interviews one on one and a panel interview. At the second interview I was given an offer and accepted the position. Very good company to work for.

Interview Questions
Be the first to find this interview helpful

Southwest Airlines

Anonymous Interview Candidate in Dallas, TX

No Offer
Positive Experience
Difficult Interview
Application

I applied online. The process took 6 months. I interviewed at Southwest Airlines (Dallas, TX) in Sep 2023

Interview

Applied online, took several months to get phone interview. Then was invited to Dallas for face to face interview. There were about 50 applicants scheduled for the 2pm interview. They bring you into a conference room to explain info about Southwest. Then I was individually called to an interview with a recruiter and a flight attendant. I’ve heard they offer jobs at the interview but I didn’t see anyone in our group get an offer.

Interview Questions
  • Tell us about yourself? Tell us the job duties of a flight attendant? What do you know about Southwest? Why do you want to work for Southwest?
Be the first to find this interview helpful

Southwest Airlines

Anonymous Employee in Fort Myers, FL

Accepted Offer
Positive Experience
Average Interview
Application

I applied online. I interviewed at Southwest Airlines (Fort Myers, FL)

Interview

Behavioral interview questions, know things about the company, have questions for the interviewer, smile smile smile. Have knowledge of the position expectations and qualifications. I would recommend STAR method answers and just be prepared and be yourself.

Interview Questions
  • Tell me about a time you went above and beyond for a customer?
Be the first to find this interview helpful

Southwest Airlines

Anonymous Interview Candidate in Dallas, TX

No Offer
Positive Experience
Easy Interview
Application

I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Sep 2023

Interview

The interview process was relatively easy and quick. I had a 30-minute interview with HR and was notified in two days that I was invited to an in-person interview. I didn't have much of a choice on the day of the interview, but it worked out with my schedule. The interviewers were nice and made me feel at ease. Questions weren't too hard, more informal interview (Q&A) than an actual test of skills. HR was presented in the interview, which is a first that I've seen. Overall, interview went well. Received notification that I did not receive the job offer about 4 business days. HR gave a high-level explanation that there was a candidate that was better aligned for the position and offered to have a follow up for additional feedback. One thing I did notice is that the hiring manager kept saying that they were a budget airline (which of course I knew). So, this left me wondering if the final decision was based on salary as I had requested the top of the pay scale but had all of the preferred requirements and experience. A lot of companies these days are overlooking great candidates over pay. Hope this wasn't the case but if it was, let this be feedback to employers to be transparent about pay and at least give the opportunity to perspective employees if they can meet in the middle.

Interview Questions
  • Do you have experience with putting together a presentation for senior leadership?
Be the first to find this interview helpful

Southwest Airlines

Anonymous Interview Candidate in Chicago, IL

Declined Offer
Negative Experience
Difficult Interview
Application

I applied online. I interviewed at Southwest Airlines (Chicago, IL)

Interview

Very rude personnel in the office conducting interviews. One of the guys was constantly aggravated almost yelling while asking questions. You can clearly tell he has absolutely NO IDEA how operations run or aviation regulations. This guy was a complete moron of a human being and I guarantee his moronic views was the reason the interview went horribly from the start. If you're going to conduct interviews with people you should at least understand how the job responsibilities work. Also none of the interview questions pertained to the actual job title that was being interviewed for.

Interview Questions
  • What was an experience you had that was negative with you and a co-worker and how did you handle the situation ?
Be the first to find this interview helpful

Southwest Airlines

Anonymous Interview Candidate in Dallas, TX

No Offer
Negative Experience
Average Interview
Application

I applied through a recruiter. I interviewed at Southwest Airlines (Dallas, TX)

Interview

The Interview Process in itself was not bad but needs work. To call a candidate ahead of time for a role and ask them to apply for several different positions and go through the process and then to not even bother with timely follow-up or feedback on how the interview went or where they stand for weeks upon weeks is unprofessional. Then after it all, sending a generic "You are no longer under consideration email" after the candidate has called and emailed you for status directly is rude. Southwest "seems" to have a history of great culture but recently "within the last year or so" there seems to be a lot of internal dissolution of the brand. For a company that prides itself on being "people first", there seems to be a festering negative attitude lately that has turned me off completely for wanting to pursue working here.

Interview Questions
  • Tell me more about yourself and Why Southwest? What can you bring to Southwest? Do you feel you would be a great fit for the Culture Here? Tell me how you can do what we've already done? (not in those words but if you paid attention to their responses, this was definitely implied)
3 people found this interview helpful

Southwest Airlines

Anonymous Interview Candidate

Declined Offer
Negative Experience
Average Interview
Application

I interviewed at Southwest Airlines

Interview

Interviewer was more worried about note taking than conversing. If that was the priority, they should have asked to record the interview. It was choppy with multiple "can you repeat the last part again"s.

Be the first to find this interview helpful
Viewing 1 - 10 of 1,564 Interviews

Southwest Airlines Interviews FAQs

Glassdoor users rated their interview experience at Southwest Airlines as 78.8% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for QA and Continuous Improvement Manager rated their interviews as the hardest, whereas interviews for Corporate Recruiter and ITSM Consultant roles were rated as the easiest.

The hiring process at Southwest Airlines takes an average of 64.9 days when considering 1,546 user submitted interviews across all job titles. Candidates applying for Software Engineer had the quickest hiring process (on average 1 day), whereas Fight Attendant roles had the slowest hiring process (on average 285 days).

Common stages of the interview process at Southwest Airlines according to 1,546 Glassdoor interviews include:

Phone Interview: 28.18%

Drug Test: 15.29%

One on One Interview: 13.27%

Group Panel Interview: 13.12%

Background Check: 10.84%

Skills Test: 8.69%

Presentation: 4.65%

IQ Intelligence Test: 2.72%

Personality Test: 1.77%

Other: 1.47%

Popular Careers with Southwest Airlines Job Seekers

JobsSalariesInterviews

Work at Southwest Airlines? Share Your Experiences

Southwest Airlines logo
or

Southwest Airlines Careers

Cover image for Southwest Airlines

A career by you, for you At Southwest®, you're empowered to create your own career; one that fits the goals–and lifestyle–you want. ...More

  • A job built on partnership
  • A Culture of caring
  • A part of a winning Team
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Company Updates

Employer logoSouthwest Airlines
Hiring
4w
Are you interested in an internship with Heart at Southwest Airlines? Our Interns gain business experience, work on meaningful projects, attend professional development events, and experience the legendary Culture that makes our Company stand apart from the rest. Check our opportunities to join our winning Team! • Spring 2024 Internships: Part-time (minimum of 24 hours per week), fully virtual internships from January 30 – April 19. Applications open on September 1 and close on September 15. • Summer 2024 Internships: Full-time (40 hours per week), in-person internships at our Corporate Campus in Dallas, Texas, from May 21 – August 9. Applications open on October 1 and close on October 15. Take a Closer Look at the Campus Reach College Internship Program: swa.is/InternHiring
Shared image - Campus Reach | Southwest Careers
careers.southwestair.com
Campus Reach | Southwest Careers
0
Employer logoSouthwest Airlines
Community
2mo
Southwest Airlines honored and flew our friend and hero, Kaya, home to rest after a lifetime of service and hard work. Kaya helped establish the PAWS Act, which comforts veterans with Post Traumatic Stress Disorder. A loyal Southwest Customer, she flew with us over 250 times while lobbying for this act. The Crew and Customers onboard showed gratitude toward Kaya and her handler, Cole, a Marine Corps Veteran. While Kaya has been laid to rest, both her and Cole’s service to our country and veterans lives on. We’re honored to be a small piece of the duo’s legacy.
Shared image
0

Southwest Airlines Photos

+ Add Photo
Southwest Airlines photo of: Without a Heart, it's just a machine.
Southwest Airlines photo of: Not just a Career, a Calling
Southwest Airlines photo of: Take your Career to new heights
Southwest Airlines photo of: A Company with Heart
Southwest Airlines photo of: A Company with Heart
Southwest Airlines photo of: A Company with Heart
Southwest Airlines photo of: Ramp up your Career
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Write a Cover Letter

Stand Out From the Crowd With the Perfect Cover Letter

How to Write a Resume

Write a Resume Recruiters Can't Resist

The Ultimate Job Interview Preparation Guide

How to Prepare for Your Interview and Land the Job

Southwest Airlines Job Seekers Also Viewed

United Airlines

3.9

6,302 Reviews
Compare

Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you.