Southwest Airlines Interview Questions | Glassdoor

Southwest Airlines Interview Questions

Updated Oct 20, 2017
845 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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  1. Featured Interview

    Helpful (58)  

    Ramp Agent Interview

    Anonymous Employee in Albany, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 8 weeks. I interviewed at Southwest Airlines (Albany, NY) in February 2017.

    Interview

    Applied in Dec of 2016, got called for a phone interview in Jan of 2017, after the phone interview, was given the opportunity to have a F2F interview, it was scheduled for Feb 2017. The interview was quick and easy 30 minutes or so. They told me that they were going to get back to me with in a week, the interview was on a Friday, they called me the following Monday, told me that they were going to proceed in the hiring process. Next up is the drug test and the background check. They give you 48 hrs to complete the drug test.

    Interview Questions


  2.  

    Accepted Offer

    Application

    I applied online. I interviewed at Southwest Airlines.

    Interview

    Called in for face to face interview...Asked various questions, non which related to my actual experience more to why I would want to work for Southwest Airlines

    Interview Questions

    • I expected to give details of my job history but instead it was more of a personality review..   1 Answer

    Negotiation

    Many stages of hiring process which they keep you well informed of at each step..

  3. Helpful (1)  

    Ramp Agent Service Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Southwest Airlines in January 2013.

    Interview

    I had a recruiter who wanted to talk to me. They sent me a message saying I was up for a phone interview with zero choice of time or date. Given they call from a different state- they had no respect for the fact that the area I was in had just experienced a major tornado and there wasn't power and phone lines that were functioning were minimal.

    When the recruiter finally called, she asked me nothing about what would make me a good candidate for the position. All she seemed to be fixated on was how old I was-and why I only had an 8 year job history, not 10 (I would have been 14 ten years ago).

    She ask me why I left me last job and I explained that my entire dept. had their positions eliminated. . . The interviewer then said "oh so you were fired for doing a bad job".... obviously, she had no clue what she what the difference between laid off and termination meant.

    Interview Questions


  4.  

    Analyst Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    Call/Inperson interview

    Interview Questions


  5. Helpful (1)  

    Intern Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Apply online, several months ahead of internship time. Phone interview followed up. Flying to Dallas on-site interview. Great atmosphere. Lovely people. Be prepared to talk about your resume and be yourself for unexpected questions.

    Interview Questions


  6.  

    Senior Manager Advertising Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied through an employee referral. I interviewed at Southwest Airlines in July 2013.

    Interview

    Interviewer had decided that I was over qualified for the position

    Interview Questions


  7.  

    Internship Interview

    Anonymous Employee
    Accepted Offer

    Interview

    two rounds: one phone interview and one face to face

    Interview Questions

  8.  

    Intern Interview

    Anonymous Employee
    Accepted Offer

    Interview

    First Phone Interview, and one on one interview in HDQ, Dallas TX.

    Interview Questions


  9. Helpful (11)  

    Accepted Offer

    Interview

    Phone Screening interview with Recruiter then a group interview with 30+ candidates where you are asked typical interview questions. Then the group was tasked with various group challenges which measured a person's ability to interact with others. This was followed by an individual interview with 2 managers and 1 Recruiter. Final step was a group interview with a number at director level.

    Interview Questions

    • We want to enter a new market. How would you determine the appropriate fare structure for this market?   Answer Question

  10.  

    Customer Service Agent Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    they let unexperienced supervisors do the interviews


  11. Helpful (1)  

    Crew Tracker Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    The hiring process was not good the job had already been filled when I interviewed for it. The interview was just given to me so that they could cover and say that they interviewed people.

    Interview Questions


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